Customer Experience Manager, Front End Operations

Walmart; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Hamilton is seeking a Customer Service Manager to coordinate front end operations and provide exceptional service. Responsibilities include overseeing associates, training on company procedures, and ensuring compliance with company programs. The minimum pay rate starts at $18.55, with the possibility of increases based on experience. Join a team that emphasizes a positive shopping experience and customer loyalty.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Coordinate front end operations for exceptional customer service.
• Train associates on systems and company procedures.
• Monitor all front end associates and ensure coverage.

Skills

Customer service

Team management

Problem-solving

Job description

A leading retail company in Hamilton is seeking a Customer Service Manager to coordinate front end operations and provide exceptional service. Responsibilities include overseeing associates, training on company procedures, and ensuring compliance with company programs. The minimum pay rate starts at $18.55, with the possibility of increases based on experience. Join a team that emphasizes a positive shopping experience and customer loyalty.