Customer Experience & Digital Banking Pro

Scotiabank; Richmond Hill; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading financial institution in Richmond Hill is seeking a Customer Experience Associate to enhance customer relationships and provide exceptional service. The ideal candidate should have proven customer service skills, a readiness to learn, and the ability to contribute positively in a team-oriented environment. This role offers a competitive compensation package and opportunities for professional development.

Benefits

Competitive compensation

Professional development opportunities

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Eagerness to learn and determination to succeed.
• Comfortable in simple sales situations.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Process day to day transactions.

Skills

Customer service skills

Technical skills

Sales ability

Relationship building

Job description

A leading financial institution in Richmond Hill is seeking a Customer Experience Associate to enhance customer relationships and provide exceptional service. The ideal candidate should have proven customer service skills, a readiness to learn, and the ability to contribute positively in a team-oriented environment. This role offers a competitive compensation package and opportunities for professional development.