Customer Experience Champion — Banking Solutions Advisor

The Toronto-Dominion Bank (Canada); Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading bank in Canada is seeking a Customer Experience Associate to process financial transactions and enhance customer satisfaction. You will understand customer needs and recommend appropriate banking solutions while promoting a positive environment. The ideal candidate has strong administrative and communication skills, as well as a high school diploma. This position supports career development and offers various benefits for employees.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• Dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions accurately.
• Understand customer needs to recommend banking solutions.
• Promote banking solutions to achieve assigned goals.

Skills

Customer experience

Administration skills

Organizational skills

Communication skills

Time management

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading bank in Canada is seeking a Customer Experience Associate to process financial transactions and enhance customer satisfaction. You will understand customer needs and recommend appropriate banking solutions while promoting a positive environment. The ideal candidate has strong administrative and communication skills, as well as a high school diploma. This position supports career development and offers various benefits for employees.