Customer Experience Associate - Flexible Schedule

Scotiabank; City of Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Moncton to provide exceptional service and build strong relationships with customers. The role emphasizes proactive engagement and assisting with digital banking solutions. Ideal candidates will have proven customer service skills, strong technical abilities, and the capacity to work flexibly in a target-oriented environment. Competitive compensation and benefits are offered.

Benefits

Professional development opportunities

Competitive compensation and benefits

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Eagerness to learn and determination to succeed.
• Available to work a flexible schedule.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Process day-to-day transactions.

Skills

Customer service skills

Technical skills

Sales proficiency

Flexibility

Communication skills

Job description

A leading financial institution is seeking a Customer Experience Associate in Moncton to provide exceptional service and build strong relationships with customers. The role emphasizes proactive engagement and assisting with digital banking solutions. Ideal candidates will have proven customer service skills, strong technical abilities, and the capacity to work flexibly in a target-oriented environment. Competitive compensation and benefits are offered.