Customer Experience Associate – Canada

retailexternalfollett; Canada; On-site; CAD 21,000 - 26,000; Full time

Job summary

retailexternalfollett Canada is seeking a Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer the phone and direct callers, and ring up purchases using the POS system.

You'll follow safe money-handling procedures, help train new team members, and ensure the sales floor is fully stocked with correctly priced items. This role suits a proactive communicator with 0-3 years of experience and a high school diploma.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones and direct callers.
• Ring up purchases using the POS system.

Skills

Customer service

POS system

Phone handling

Education

High School Diploma or equivalent

Tools

General computer skills

Job description

retailexternalfollett Canada is seeking a Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer the phone and direct callers, and ring up purchases using the POS system.

You'll follow safe money-handling procedures, help train new team members, and ensure the sales floor is fully stocked with correctly priced items. This role suits a proactive communicator with 0-3 years of experience and a high school diploma.