Customer Experience Associate — Banking & Digital Solutions

Scotiabank; Burlington; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Burlington to connect with customers and provide exceptional service. The ideal candidate will have strong customer service skills, be comfortable in sales situations, and possess technical abilities to assist with digital banking. This role offers a competitive compensation package and opportunities for professional growth in an inclusive environment.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Internal training programs

Qualifications

• Proven customer service skills through work or community involvement.
• Ability to assist in a professional, friendly, and efficient manner.
• Comfortable in simple sales situations.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Promote digital and self-service banking options to customers.

Skills

Customer service skills

Flexible schedule

Technical skills

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Burlington to connect with customers and provide exceptional service. The ideal candidate will have strong customer service skills, be comfortable in sales situations, and possess technical abilities to assist with digital banking. This role offers a competitive compensation package and opportunities for professional growth in an inclusive environment.