Customer Experience Advocate – Banking Solutions & Growth

TD; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Jasper, Alberta. The successful candidate will process financial transactions, respond to customer inquiries, and recommend banking solutions. A strong candidate will have a High School diploma and 1+ years of customer service experience. This role offers a competitive salary and opportunities for professional development in a customer-centric environment.

Benefits

Career development opportunities

Comprehensive benefits package

Inclusive and diverse working environment

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• A dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments.
• Understand and determine customer needs to recommend solutions.
• Deliver quality customer experiences and recommend operational improvements.

Skills

Customer experience skills

Administrative skills

Time management

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution is seeking a Customer Experience Associate in Jasper, Alberta. The successful candidate will process financial transactions, respond to customer inquiries, and recommend banking solutions. A strong candidate will have a High School diploma and 1+ years of customer service experience. This role offers a competitive salary and opportunities for professional development in a customer-centric environment.