Customer Experience Advocate

Canadian Airways Lodge 764; Richmond; On-site; CAD 40,000 - 50,000; Full time

Job summary

A customer service-oriented company in the Metro Vancouver area is seeking a professional customer service representative. In this role, you will engage with clients by answering calls, addressing their needs, and providing solutions to ensure a positive customer experience. The ideal candidate should possess excellent communication skills and a high school diploma. Join us to build lasting relationships with clients while supporting a dynamic team environment.

Qualifications

• Exceptional customer service and communication skills are required.
• Ability to handle high volumes of calls efficiently.
• Understanding of company products and policies is preferred.

Responsibilities

• Answer and make calls to address client needs and complaints.
• Provide accurate responses to callers while ensuring a positive experience.
• Engage in active listening and clarify information with clients.

Skills

Customer service skills

Active listening

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

A customer service-oriented company in the Metro Vancouver area is seeking a professional customer service representative. In this role, you will engage with clients by answering calls, addressing their needs, and providing solutions to ensure a positive customer experience. The ideal candidate should possess excellent communication skills and a high school diploma. Join us to build lasting relationships with clients while supporting a dynamic team environment.