Customer Experience Advisor - Banking & Digital Tools

Scotiabank; Portage la Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Portage la Prairie is looking for a Customer Experience Associate to enhance customer relationships and provide exceptional service. Candidates should have strong customer service skills, a willingness to assist, and technical expertise to guide clients in using banking applications. This role offers professional development opportunities and a competitive benefits package.

Benefits

Opportunities for professional development

Competitive compensation and benefits package

Internal training for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Comfortable in simple sales situations.
• Eager to learn and determined to succeed.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Promote digital and self-service banking options.

Skills

Customer service skills

Technical skills

Sales aptitude

Job description

A leading financial institution in Portage la Prairie is looking for a Customer Experience Associate to enhance customer relationships and provide exceptional service. Candidates should have strong customer service skills, a willingness to assist, and technical expertise to guide clients in using banking applications. This role offers professional development opportunities and a competitive benefits package.