Customer Engineer III, Platform, Google Cloud (French)

United States Digital Space LLC; Toronto; On-site; CAD 194,000 - 198,000; Full time

Benefits offered by this job

Bonus target 42.86%

Equity

Benefits

Job summary

United States Digital Space LLC is seeking a Platform Customer Engineer in Canada to partner with technical sales teams, architect cross-pillar cloud solutions, and drive technical wins. You will present to executives, troubleshoot complex questions, and guide delivery plans for customer workloads.

You will travel up to 20%, communicate fluently in French for Quebec clients, and contribute to demos, proofs of concepts, and workshops across multiple industries.

Qualifications

• Bachelor's degree or equivalent practical experience required.
• 10 years of cloud native architecture experience in a customer-facing or support role.
• Experience presenting to technical stakeholders or executives.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 20%.
• Ability to communicate in French fluently to support clients in Quebec.

Responsibilities

• Develop and own the technical account plan and strategy for targeted sales motions.
• Combine sales, programming, and solutions architecture to demonstrate value across the portfolio.
• Architect cross-pillar solutions, drive technical wins, and define delivery plans.
• Support pricing activities and transition final delivery plans to implementation teams.
• Maintain awareness of progress against the delivery plan and assist cross-functional teams.

Skills

Cloud native architecture

Executive engagement

Programming / systems design

Travel up to 20%

French fluency

Customer-facing experience

Education

Bachelor's degree or equivalent practical experience

Job description

This posting is for a new vacancy.

the company utilizes AI tools to assist in assessing candidates in our hiring processes.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 20% of the time.
• Ability to communicate in French fluently to support clients in Quebec.

Preferred qualifications:

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
• Experience working with, and passion for, the startup ecosystem. Experience prospecting, and building and maintaining new customer relationships from scratch.

About the job

The the company Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate the company Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on the company Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise.

the company Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage the company’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

Canada: $194000 - $198000 (CAD) + 42.86% bonus target + equity + benefits

Learn more about benefits at the company.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to show the value of the company Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

The company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.