Customer-Centric Banking Pro: Sales & Service Expert

Atlantic Union Bank; Nova Scotia; On-site; CAD 40,000 - 60,000; Full time

Job summary

A financial services institution in Nova Scotia is seeking a Universal Banker to deliver exceptional customer experience and manage teller transactions. The ideal candidate will possess strong communication skills, experience in banking, and a passion for customer service. You will be responsible for developing customer loyalty, maintaining extensive product knowledge, and achieving sales goals. Competitive salary along with benefits package available.

Benefits

Comprehensive benefits package

Qualifications

• Possess or be able to obtain an NMLS registration.
• Minimum of 1 year experience in banking or financial services preferred.
• Customer service experience required.

Responsibilities

• Create customer loyalty through needs based conversations.
• Develop and maintain knowledge of bank products and services.
• Perform teller functions and cash transactions.

Skills

Excellent oral and written communication skills

Ability to exercise sound business judgment

Ability to handle multiple tasks with attention to details

Flexible, able to adapt to change

Education

High school diploma or equivalent

Associate’s degree

Job description

A financial services institution in Nova Scotia is seeking a Universal Banker to deliver exceptional customer experience and manage teller transactions. The ideal candidate will possess strong communication skills, experience in banking, and a passion for customer service. You will be responsible for developing customer loyalty, maintaining extensive product knowledge, and achieving sales goals. Competitive salary along with benefits package available.