Customer Care Specialist - Hearing Health & Growth

Sonova; Summerside; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hearing care provider in Summerside is seeking a Customer Care Representative to provide exceptional service in a retail clinic environment. Responsibilities include managing appointments, client accounts, and providing customer service. Ideal candidates should have strong communication abilities and a passion for helping others. This position offers competitive pay starting at $20/hour, health benefits, vacation time, and opportunities for growth.

Benefits

Extended Health Benefits Package

3 weeks vacation to start

6 days of personal time

Additional days off for your birthday

Eligible for Monthly Bonus

Growth and development opportunities

Qualifications

• Experience in customer service in a retail or clinic environment.
• Ability to manage client accounts and work with insurance companies.
• Willingness to learn and improve knowledge.

Responsibilities

• Provide exceptional customer service in person, over the phone and by email.
• Schedule appointments and manage files for Hearing Care Professionals.
• Assist with cleanings and minor device repairs.

Skills

Strong communication skills

Customer service skills

Accounts receivable experience

Job description

A leading hearing care provider in Summerside is seeking a Customer Care Representative to provide exceptional service in a retail clinic environment. Responsibilities include managing appointments, client accounts, and providing customer service. Ideal candidates should have strong communication abilities and a passion for helping others. This position offers competitive pay starting at $20/hour, health benefits, vacation time, and opportunities for growth.