Customer Care Specialist — After-Sales & Support

Leon's; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home furnishings retailer in Canada is seeking a full-time Customer Care Associate to deliver exceptional customer service. This role involves responding to inquiries, maintaining customer accounts, and supporting after-sales service. Candidates should have good communication skills and the ability to work collaboratively. Experience is a plus. Starting salary is $18.00, with further remuneration based on skills and experience. Join us to start your career journey!

Benefits

Ongoing training and development

Fast-paced, dynamic environment

Generous employee discount program

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with our customers.
• Some evenings and weekends shifts required.

Responsibilities

• Deliver a world class customer service experience.
• Support after-sales service.
• Complete daily reports.
• Maintain customer accounts.
• Respond promptly to customer inquiries.

Skills

Communication skills

Problem solving

Analytical skills

Organizational skills

Professional interaction

Collaborative teamwork

Job description

A leading home furnishings retailer in Canada is seeking a full-time Customer Care Associate to deliver exceptional customer service. This role involves responding to inquiries, maintaining customer accounts, and supporting after-sales service. Candidates should have good communication skills and the ability to work collaboratively. Experience is a plus. Starting salary is $18.00, with further remuneration based on skills and experience. Join us to start your career journey!