Customer Care Representative (Bilingual)

Canopy Growth Corporation

Montreal (administrative region)

On-site

CAD 34,000 - 69,000

Full time

2 days ago
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Benefits offered by this job

Competitive pay 25–50 CAD/hour
Group RRSP with employer contribution
Global Health program with massage/vis
Safety glasses allowance every 2 years
Disney team trip or similar events

Job summary

Randstad Canada is seeking a Small Engine Mechanic to join our client at the main shop in Saint-Hubert, QC. This full-time role supports maintenance of railway equipment and related hydraulic, pneumatic, electrical, and small combustion engine systems.

You will diagnose, repair, and overhaul diverse tools and machinery, promote safety and reliability, and contribute to team knowledge sharing in a 25-employee SME environment.

Qualifications

  • Hands-on, curious and problem-solving individual with practical mechanics experience.
  • Experience across small engine, recreational and hydraulic equipment is preferred.
  • Ability to perform diagnostics and preventive maintenance on pneumatic, hydraulic, and electrical systems.
  • Strong customer service mindset and willingness to mentor teammates.

Responsibilities

  • Maintenance, troubleshooting, and overhaul of pneumatic, hydraulic, electrical, and small combustion engine equipment.
  • Replace worn seals and O-rings to stop air leaks and restore power.
  • Inspect and replace components in vane motors and pneumatic tools.
  • Overhaul small mechanical components and calibrate systems.
  • Prepare gear for field technicians on railway projects.

Skills

Hands-on
Problem solving
Customer service
Team coaching

Tools

Pneumatic systems
Hydraulic systems
Electrical systems
Small combustion engines

Job description

Job Offer: Small Engine Mechanic / Recreational & Hydraulic Equipment Mechanic. Do you have mechanics in your blood, a natural resourcefulness, and a desire to escape the routine of traditional garages? Whether you learned mechanics on the family farm, by taking apart ATVs, or by repairing gas engines, your manual talent has exceptional value in today's market. Our client, an established leader in the railway equipment maintenance and industrial subcontracting sector, is looking for a logical and passionate mind to join their team at the main shop located in Saint-Hubert, QC.

Full-time (+1 opening)

Advantages

A People-First Culture Centered on Recognition

Why make the leap? Because you will work directly with a human, approachable, and very helpful manager who worked his way up through every step in the shop since the age of 18. No rigid management here: we value mutual aid, knowledge sharing, and autonomy.

Exceptional Benefits
  • Competitive Compensation: $25.00 to $50.00 / hour, depending on your level of experience.
  • Generous Retirement Savings: Group RRSP with employer contribution ranging from 3% to 9%, based on seniority.
  • Unique "Global Health" Program: 100% coverage for massage therapy, physiotherapy, and prescription glasses. Safety glasses allowance paid every 2 years ($200 to $250).
  • Recognition & Events: Personalized seniority gifts and memorable team events (like a full team trip to Disney!). A special recognition day is also scheduled for this October 15th.
Responsibilities

Your Role: The Behind-the-Scenes Expert for Our Field Teams

Within a dynamic, fast-growing SME of 25 employees, you will be the technical pillar of the tool department. You will ensure the maintenance, troubleshooting, and overhaul of pneumatic, hydraulic, electrical, and small combustion engine equipment.

  • Targeted Diagnostics & Repair: Replacing dried-out or worn O-rings and seals to eliminate air leaks and restore full power to the tools.
  • Vane Motor Maintenance: Inspecting and replacing composite vanes in internal pneumatic motors worn down by dust or lack of oil.
  • Heavy Mechanical Repair on Small Components: Overhauling impact mechanisms (anvils, hammers) worn out or cracked by mechanical stress.
  • Cleaning & Calibration: Servicing intake valves and trigger springs clogged by impurities from the air systems.
  • Equipment Preparation: Preparing gear for road mechanics working on major railway projects.
Qualifications

Candidate Profile: Resourcefulness Over Diplomas. There is no specific school program for maintaining this type of tool: all technical training is fully provided in-house! We are looking for a hands‑on, curious, and problem‑solving individual.

  • Practical experience as a small engine mechanic, recreational & hydraulic equipment mechanic, automotive mechanic, industrial mechanic, ATV/snowmobile repairer, or a background growing up on a farm with strong mechanical logic.
  • Ability to perform methodical diagnostics on hydraulic, pneumatic, or small 2-stroke/4-stroke engines.
  • Good customer service, motivation to help the department grow, and interest in team coaching (an asset).
  • Traditional industrial mechanics are welcome if they enjoy meticulous work on small tools.
Diversity & Inclusion

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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