Customer Care Pro - Part-Time, Growth & Benefits

Sonova; Vernon; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading provider of hearing care solutions seeks a Customer Care Representative in Vernon, BC. This role involves providing exceptional customer service, managing client accounts, and scheduling appointments. The ideal candidate has strong communication skills and a passion for helping others. Benefits include a starting wage of 20 dollars/hour, health benefits from day one, and opportunities for growth and development.

Benefits

Extended Health Benefits Package

3 weeks vacation to start

Eligible for Monthly Bonus

Education sponsorship opportunities

Qualifications

• You possess strong communication and customer service skills.
• You have experience or would enjoy working on and reconciling accounts receivable.
• You are aligned with our value of helping others.

Responsibilities

• Provide exceptional customer service in person, over the phone, and by email.
• Schedule appointments and organize files for the clinic’s Hearing Care Professionals.
• Manage and maintain client accounts while building relationships.

Skills

Strong communication skills

Customer service experience

Accounts receivable management

Job description

A leading provider of hearing care solutions seeks a Customer Care Representative in Vernon, BC. This role involves providing exceptional customer service, managing client accounts, and scheduling appointments. The ideal candidate has strong communication skills and a passion for helping others. Benefits include a starting wage of 20 dollars/hour, health benefits from day one, and opportunities for growth and development.