Customer Care Pro - Growth, Training & Tuition

Messer Americas; Calgary; On-site; CAD 40,000 - 56,000; Full time

Job summary

A leading industrial company is seeking a Customer Care Representative in Calgary, Alberta. In this role, you will manage inbound customer calls, provide support, and assist with product orders. Ideal candidates should possess a high school diploma and excellent communication skills, along with proficiency in Microsoft Office. Join us to be part of a dynamic team committed to quality service and customer satisfaction.

Benefits

Paid time off including vacation

Comprehensive benefits

Competitive pay and pension plan

Career advancement opportunities

Employee referral program

Qualifications

• High school diploma or equivalent with similar experience; college diploma an asset.
• Excellent PC keyboarding skills with confirmed understanding of Microsoft Office applications.

Responsibilities

• Liaise with customers to ensure exceptional support.
• Answer inbound calls and place customer orders.
• Provide product and service information to customers.
• Resolve customer concerns and prepare quotes.

Skills

Verbal and written communication skills

Attention to detail

Problem-solving skills

Time management

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

SAP

Job description

A leading industrial company is seeking a Customer Care Representative in Calgary, Alberta. In this role, you will manage inbound customer calls, provide support, and assist with product orders. Ideal candidates should possess a high school diploma and excellent communication skills, along with proficiency in Microsoft Office. Join us to be part of a dynamic team committed to quality service and customer satisfaction.