Customer Care Pro — After-Sales & Support

Leon's; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home furnishings retailer is seeking a full-time Customer Care Associate in Winnipeg, Manitoba. This role involves delivering exceptional customer service, maintaining customer accounts, and assisting with after-sales support. Ideal candidates will possess strong communication skills, a friendly demeanor, and teamwork abilities. Join our dynamic team and enjoy benefits like training, discount programs, and profit sharing.

Benefits

Ongoing training and development

Dynamic and fun work environment

Generous employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with customers.
• Some evening and weekend shifts required.

Responsibilities

• Deliver world-class customer service experience.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.

Skills

Clear communication

Friendly personality

Problem solving

Organizational skills

Collaborative work

Professional interaction with customers

Job description

A leading home furnishings retailer is seeking a full-time Customer Care Associate in Winnipeg, Manitoba. This role involves delivering exceptional customer service, maintaining customer accounts, and assisting with after-sales support. Ideal candidates will possess strong communication skills, a friendly demeanor, and teamwork abilities. Join our dynamic team and enjoy benefits like training, discount programs, and profit sharing.