Customer Care Advisor WFH

Spade Recruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A financial services company is seeking motivated individuals to join their remote team. You will help families understand their available benefits and provide support as they navigate important decisions. Ideal candidates are great communicators who enjoy working with people and are eager to learn. No prior experience is required, as comprehensive training will be provided. This role offers flexible work options and the potential for career advancement.

Benefits

Comprehensive training

Flexible work location

Opportunities for advancement

Positive work environment

Incentives and travel opportunities

Qualifications

• Experience in sales or customer service is helpful, not required.
• Individuals who genuinely enjoy working with people.
• Ability to thrive in a remote work environment.

Responsibilities

• Help families understand their available benefits.
• Communicate clearly and professionally with clients.
• Provide dependable support and answer incoming questions.
• Recommend programs that align with client needs.
• Contribute to overall team improvements.

Skills

Great communication skills

Coachable and eager to grow

Organized and dependable

Job description

About the Opportunity

Be part of a team committed to supporting families and helping them protect their financial future. This remote position is perfect for individuals who value flexibility, purpose, and the chance to build a long‑term, rewarding career.

What Makes This Role Great

• Comprehensive Training: We provide all the coaching and tools you need — no prior experience required.
• Remote Freedom: Work comfortably from home or anywhere you choose.
• Room to Advance: Opportunities to step into leadership as you grow.
• Positive Environment: Join a team that encourages success and collaboration.
• Sustainable Income: Build ongoing relationships that lead to steady earnings.
• Added Benefits: Incentives, development programs, and travel opportunities.

Your Responsibilities

• Help families understand their available benefits.
• Communicate clearly and professionally with clients.
• Provide dependable support and answer incoming questions.
• Recommend programs that align with each client’s needs.
• Share ideas and contribute to overall team improvements.

Who Succeeds in This Role

• Great communicators who genuinely enjoy working with people
• Individuals who are coachable, driven, and eager to grow
• Organized, dependable professionals who thrive remotely
• Those who like making a positive difference
• Experience in sales or customer service is helpful, not required

Next Steps

If you’re motivated, willing to learn, and excited to build a meaningful remote career helping families, we’d love to meet you.
Submit your application, and our team will follow up shortly with the next steps.