Customer Analytics Manager, LCL Enterprise

Colgate-Palmolive; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading consumer products company in Toronto is seeking a Customer Analytics Manager to provide critical insights and develop business recommendations. The role involves delivering category growth, conducting analyses, and engaging directly with customers. Ideal candidates have a Bachelor's degree and over 4 years of experience in the CPG industry. Strong analytical skills and proficiency in key software applications are essential. This position fosters an inclusive working environment.

Qualifications

• 4+ years of experience in the Consumer Packaged Goods (CPG) industry.
• Expert analytical and sales presentation skills.
• Proficient in pulling data from various sources and interpreting research.

Responsibilities

• Deliver category growth and sales targets.
• Conduct detailed market trends analysis.
• Track category trends and dynamics.

Skills

Analytical skills

Sales presentation skills

Data interpretation

Education

Bachelor’s Degree

Tools

Microsoft applications

Google applications

Nielsen's Answers Desktop

JDA Space Planning

Job description

No Relocation Assistance Offered

Job Number #170243 - Toronto, Ontario, Canada

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Customer Analytics Manager

The Customer Analytics Manager provides insights & analytics and develops business recommendations for LCL Enterprise , taking into consideration CP’s strategies and the customer’s business priorities/challenges. In this role, they will drive category growth for both the Customer and Colgate. In addition, they will take on additional customer facing responsibilities, such as direct selling to a subset of the retailer banners and/or specific business areas (e.g. Trial & Travel, E-commerce).

Responsibilities

• Top quality resource due to the quality of analysis needed/expected by the customers, as well as the strategic nature of the account

• Deliver category growth & sales targets within investment guidelines and alignment with brand strategies

• Deliver sales targets within investment guidelines and alignment with brand strategies

• Capability for pulling data from various data sources and drawing insights as well as interpreting shopper and consumer research to drive customer / category solution development with the customer

• Continuously track category trends, dynamics, and insights

• Understand the impact of the 5P's (Promotion, Placement, Pricing, Placement, POP) on the category at the retailer. Identify 5P opportunities and make recommendations to the CMs and the retailer

• Detailed analysis & insights on key market trends & insights, and regular detailed share analysis, promo analysis, pricing analysis – keeping in mind both competitive brands as well as competitive retailers

• Understand the impact of activities at competitive customers and develop plans that will give customer a competitive advantage

• Understand Colgate's KPI's and Category Development Manager's impact on these KPI's

• Drive Colgate growth using category expertise, without sharing confidential information

• Complete regular business reviews with customers and annual top-to-top reviews

• Be the face of Colgate at the retailer in either direct selling to a subset of the retailer banners and/or specific business areas such as Trial & Travel, Ecommerce etc

• Assigned backup to the retailer for the CMs

Required qualifications

• Bachelor’s Degree

• 4+ years of experience in Consumer Packaged Goods (CPG) industry

• Expert analytical and sales presentation skills

• Proficiency in Microsoft and Google applications, Nielsen's Answers Desktop and JDA Space Planning

Preferred qualifications

• Solid understanding of Colgate’s Category Management/Retail Category Development principles

• Experience using LDIA and/or Retail Link

• Proficiency in working with cross-functional teams to achieve business results

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.