Customer Advisor

B&Q; Town of Oxford; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer in Canada is seeking enthusiastic individuals to join their team. As a vital part of the sales team, you will provide excellent customer service, assist in managing stock, and maintain a visually appealing store environment. The role requires a friendly, flexible person eager to learn and work in a team. B&Q offers a competitive salary and a comprehensive benefits package, including generous holidays and wellness benefits. This is an excellent opportunity for anyone passionate about home improvement.

Benefits

Competitive salary

Award-winning pension scheme

Employee Assistance Programme

Generous holiday policy

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Friendly and outgoing personality.
• Willingness to learn new skills and technologies.
• Ability to work in shifts, including weekends and evenings.

Responsibilities

• Provide expert advice and support to customers.
• Manage stock and set up displays.
• Ensure the store is visually appealing.
• Assist in learning skills like paint mixing and timber cutting.

Skills

Customer service

Teamwork

Flexibility

Eager to learn

Job description

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

• Happy to help, eager to learn and just a little bit obsessed with home improvement.
• You’re friendly and outgoing, and you get a buzz from helping others.
• Happy to expand your skills by using new technology and learning new ways of working.
• You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact for any recruitment adjustments.