Customer Account Administrator, Hull

Kingston Recruitment Ltd; Gatineau; On-site; CAD 40,000 - 50,000; Full time

Job summary

A recruitment agency is seeking a new member for their sales team in Gatineau. This full-time, office-based position involves managing sales administration and customer orders, ensuring timely delivery, and maintaining relationships with clients. Successful candidates should possess strong communication and IT skills, with prior experience in sales administration preferred. The role offers generous benefits and opportunities for career progression.

Benefits

25 days holiday plus bank holidays

Generous salary

Scope for promotion

Qualifications

• Previous experience in sales administration or customer services role is essential.
• Strong IT and communication skills are required.
• Willingness to work additional hours, including occasional Saturdays.

Responsibilities

• Process customer orders efficiently.
• Input orders onto the computerised system.
• Liaise with warehouse for stock availability.
• Sourcing stock suppliers if needed.
• Negotiate rates with suppliers.
• Ensure customers receive their deliveries.
• Liaise with the finance team for invoicing.
• Act as point of contact for customers.

Skills

Sales administration

Customer service

Strong IT skills

Communication skills

Job description

Due to expansion and modernisation, our client is looking to recruit a new member of staff to their sales team. Joining an established and growing company, you will be responsible for dealing with the sales administration process for their clients' needs all over the UK. Reporting to management, you will have the chance to build relationships with key customers and be part of a business offering scope for progression in the future.

Key responsibilities

• Processing customer orders in a timely and efficient manner
• Inputting orders onto the computerised system
• Liaising with the warehouse to ensure adequate stock is available
• Sourcing stock suppliers if required
• Negotiating rates with suppliers
• Ensuring the customer is in receipt of their delivery
• Liaising with the finance team regarding invoicing and payments
• Acting as point of contact for the customer throughout their order journey

The candidate

Previous experience within a sales administration, sales order processing or customer services role essential. Strong IT and communication skills

The willingness to work additional hours when required including occasional Saturdays.

Experience within a wholesale/trade background would be advantageous but not essential.

On offer

A full time permanent office based position in West Hull

25 days holiday plus bank holidays

Generous salary and the scope for promotion and progression in a developing business.

Application deadline 14 days from CV submission.