CTTO - Project Manager

Sobeys; Mississauga; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Sobeys is seeking a Project Manager for a permanent fulltime, hybrid role based in Mississauga, ON or Montreal, QC. You will lead cross-functional projects, balance scope, time and cost, and report to senior stakeholders while coordinating with teams across Marketing, Merchandising and E-commerce. Strong PM experience in e-commerce and customer journeys is required.

The role emphasizes agile/hybrid delivery, financial stewardship, and coaching of teams to achieve strategic outcomes across Canada.

Qualifications

• Five-plus years of project management experience overseeing cross-functional initiatives.
• Experience in e-commerce and marketing environments.
• Experience with personalization, CRM, loyalty or digital customer journeys.
• Strong cross-functional stakeholder management across Marketing, Merchandising, Loyalty, E-commerce, Data/Analytics and Technology.
• Planview or similar PM tools experience.
• Proven budgeting and financial acumen.
• Experience managing difficult stakeholders and influencing at VP level.
• Fluency in English; French is a plus.

Responsibilities

• Lead initiation, planning, execution, monitoring and closing of projects.
• Apply agile, waterfall or hybrid methodologies to optimize delivery and engagement.
• Develop project objectives, requirements, and manage cost/time/quality constraints.
• Create and manage project plans to meet budget and timelines.
• Monitor status, deliverables, and ensure quality standards.
• Manage project changes per change control processes.
• Prepare key documents like Project Brief, Charter, RAID log.
• Communicate with senior sponsors to drive engagement and align with business goals.
• Lead and coach project teams to achieve high performance.
• Support continuous improvement initiatives across the department.
• Oversee financial management including in-year and multi-year budgets; realize benefits.
• Coordinate resources with sponsors and stakeholders.
• Provide regular status updates and executive-level reporting.
• #LI-Hybrid

Skills

Stakeholder management

Budget management

Leadership

Hybrid methodologies

Cross-functional collaboration

Agile project management

Communication

Education

Bachelor’s degree in related discipline

PMP Certification

MBA preferred

Tools

Planview

Job description

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a permanent fulltime opportunity for a Project Manager. This is a hybrid opportunity that can be based out of our offices in Mississauga, ON or Montreal, QC.

Key Responsibilities:

1. Project Planning and Execution Management:

   Lead the initiation, planning, execution, monitoring, and closing of a projects.

   Proficiency in Planview (or similar project portfolio management tools) is considered an asset.

   Ability to apply agile, waterfall or hybrid methodologies as appropriate to optimize project delivery and stakeholder engagement.

   Develop clear and attainable project objectives, build project requirements, and manage the triple constraint of cost, time, and quality.

   Create and manage the project plan to ensure delivery within budget, timelines, and expected outcomes.

   Monitor project status and manage deliverables to ensure quality standards and goals are achieved.

   Manage any changes in the project in accordance with project change management controls.

   Facilitate the completion of core project documents, including but not limited to Project Brief, Project Charter, RAID log, and others.

2. Stakeholder Engagement and Leadership:

   Effectively communicate and engage with all stakeholders, focusing on the senior sponsor, to drive project engagement and ensure delivery is in alignment with business goals.

   Demonstrate ability to lead effectively through ambiguity by bringing structure, clarity, and direction to complex, evolving initiatives.

   Manage stakeholder expectations and foster strong relationships to support project success.

   Lead and manage project teams, providing guidance, coaching, and support to ensure high performance.

   Support and contribute to departmental continuous improvement initiatives aimed at enhancing processes, efficiency, and overall project management maturity.

3. Risk and Issue Management:

   Identify, assess, and manage project risks to mitigate potential impacts.

   Ensure risks/issues are identified and escalated appropriately and in a time-sensitive manner.

4. Financial Management:

   Oversee the financial management of the project, including managing the in-year budget, multi-year financials, and benefits realization in partnership with finance.

   Ensure efficient use of financial resources to meet project delivery requirements.

5. Resource Management:

   Plan and manage resource assignments with project sponsors and key stakeholders.

   Ensure optimal allocation and utilization of resources to achieve project goals.

6. Communication and Reporting:

   Provide regular, clear, and concise visibility into project status, including key decisions, dependencies, issues, risks, and metrics.

   Maintain up-to-date project documentation, status reports, and stakeholder communications throughout the project lifecycle.

   Prepare and deliver high-quality presentations and reports to senior executives and stakeholders.

   #LI-Hybrid

Qualifications and Experience:

• Bachelor’s degree in a related discipline with 5+ years of experience in project management, including overseeing complex, cross-functional projects or workstreams.
• Experience with e-commerce and marketing
• Experience with personalization, CRM, loyalty, digital customer journeys or related customer experience programs
• Strong cross-functional stakeholder management, particularly across Marketing, Merchandising, Loyalty, E-commerce, Data/Analytics and Technology
• Planview or similar
• Proficiency in managing project budgets and strong financial acumen.
• Experience in managing difficult stakeholders and influencing at the VP level.
• Agility in problem-solving within project management, utilizing both traditional and innovative methodologies.
• Demonstrated ability in coaching and developing team members.
• Project Management Professional (PMP) Certification or MBA preferred.
• Bilingualism in English and French would be an asset.
• The candidate will be expected to work with peers in other provinces in the development, development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada.