CSP Solutions Delivery Lead — Hybrid (Toronto)

Allot Communications; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading communications technology company is seeking an experienced Delivery Manager for their Customer Success Organization. This hybrid role involves leading complex design and integration projects for Communications Service Providers, ensuring exceptional customer satisfaction through technical oversight and relationship management. The ideal candidate has strong Linux and networking skills, along with a background in telecommunications. Competitive compensation and travel opportunities available.

Qualifications

• 3+ years of management experience in CSP and network security projects.
• 5+ years in design/implementation roles in telecommunications.
• Experience in managing onsite resources and supporting sales/pre-sales.

Responsibilities

• Serve as primary technical contact for deployment projects.
• Translate complex technical concepts for non-technical stakeholders.
• Ensure high customer satisfaction and active problem resolution.
• Provide guidance to project teams and verify deployment integrity.

Skills

Linux administration

Networking (TCP/IP)

Virtualization (KVM/VMware)

Cloud-based deployments

Customer-facing experience

Troubleshooting abilities

Microservices and Containers in Kubernetes

Monitoring tools and automation

Education

Bachelor’s degree in Computer Science or equivalent

Tools

VMware (ESXi, vSphere, vCenter)

SQL

Job description

A leading communications technology company is seeking an experienced Delivery Manager for their Customer Success Organization. This hybrid role involves leading complex design and integration projects for Communications Service Providers, ensuring exceptional customer satisfaction through technical oversight and relationship management. The ideal candidate has strong Linux and networking skills, along with a background in telecommunications. Competitive compensation and travel opportunities available.