Crisis Worker

Winnipeg Regional Health Authority; Selkirk; On-site; CAD 42,000 - 54,000; Full time

Job summary

Interlake-Eastern Regional Health Authority is seeking a Crisis Worker for the Crisis Stabilization Unit in Manitoba. The CW assists with intake, assessment, treatment planning and crisis resolution, while supporting discharge planning and documentation.

The role includes light housekeeping and meal support as part of holistic, person-centered care. Qualifications include Grade 12, a college program in Social Services or related health discipline, Mental Health First Aid/ASIST or willingness to

Qualifications

• Completion of Grade 12 required.
• Completion of a recognized community college program in Social Services, or a related health discipline is preferred.
• Equivalent combination of education and experience may be considered.
• Mental Health First Aid and ASIST certificates or willingness to obtain.
• Valid CPR Certification.
• Knowledge of mental health problems and illnesses.
• Demonstrated competence in crisis intervention.
• Knowledge of co-occurring disorders and family dynamics.
• Knowledge of community resources and access procedures.
• Understanding of the mental health recovery model.
• Multilingual ability is an asset.
• Bilingual proficiency is essential for designated positions.
• Satisfactory pre-employment security checks.
• Satisfactory employment record.

Responsibilities

• Assist the team during intake, assessment and ongoing treatment planning.
• Support crisis intervention and discharge planning and document care.
• Follow nurse leadership and practice holistic, strengths-based care.
• Perform light housekeeping, meals and other supportive tasks.
• Collaborate with resources and coordinate care across services.

Skills

Crisis intervention

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Confidentiality

Team collaboration

Problem solving

Education

Grade 12

Community college program in Social Services or related health discipline

ASIST/Mental Health First Aid certificates (optional)

Valid CPR certification

Tools

CPR Certification

Job description

Already a Manitoba health-care employee?

Employer: Interlake-Eastern Regional Health Authority

Site: Interlake-Eastern Regional Health Authority - Crisis Stabilization Unit

Department / Unit: Mental Health

Job Stream: Clinical

Union: MGEU

FTE: 0.00

Salary: As per collective agreement

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation.We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.

Position Summary:

As a team member of the Crisis Stabilization Unit (CSU), the Crisis Worker (CW) assists the team to provide crisis intervention services to individuals, and their families and natural supports. The CW assists the team during the intake process, assessment, ongoing treatment planning, the resolution of the crisis, formulation of discharge planning, and documentation of care. The team member follows the leadership of the nurse, will demonstrate a commitment to holistic practice, and will be focused on the strengths of the individual, their unique recovery journey and increasing competencies. Person centered care, accessibility, respect, continuous improvement, and ethical practice directs service delivery. The CW is responsible for light housekeeping, meals, and other supportive tasks.

The position of Crisis Worker - CSU functions in manner consistent with, and supports the mission, vision and values of the Interlake-Eastern Regional Health Authority.

Interlake-Eastern RHA is committed to responding to the Truth and Reconciliation Commission of Canada’s Calls to Action and creating working environments free of racism for both clients and employees. All staff members are encouraged to seek and identify patterns of harm towards Indigenous, black and marginalized clients and employees and to take actions to disrupt any form of racism. Collectively and individually, we are growing cultural competency capacity by implementing the region’s anti-racism action plan.

Qualifications:

• Completion of Grade 12 required.
• Completion of a recognized community college program in Social Services, or a related health discipline is preferred.
• An equivalent combination of education and experience may be considered.
• Mental Health First Aid and Applied Suicide Intervention Skills Training (ASIST) certificates or willingness to obtain.
• Valid Basic CPR Certification.
• Knowledge of mental health problems and illnesses.
• Demonstrated competence in crisis intervention.
• Knowledge of co-occurring disorders, i.e. addictions and mental health and the related impact on family dynamics.
• Knowledge of community resources and procedures related to accessing available services.
• Demonstrated ability to understand and work within the mental health recovery model.
• Knowledge of Indigenous customs, traditions and values is preferred.
• Two (2) years working in the mental health field required.
• Strong verbal and written communication skills.
• Demonstrated interpersonal skills.
• Ability to respect and promote confidentiality.
• Ability to respectfully interact with individuals of diverse cultural, ethnic and economic backgrounds as well as diverse sexual orientation and gender identities.
• Ability to work under pressure, manage multiple demands and prioritize duties.
• Excellent organizational skills.
• Ability to work independently and as part of a team.
• Ability to receive and give direction.
• Ability to coordinate and collaborate with resources.
• Effective problem-solving skills.
• Valid Manitoba driver’s license.
• Mental and physical ability to meet the demands of the position.
• Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset.
• Proficiency of both official languages is essential for target and designated bilingual positions.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.
  

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authorityvalues and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.