Crisis Response Coordinator

Northwest Employment Works; Sioux Lookout; On-site; CAD 30,000 - 60,000; Full time

Job summary

A health services organization in Sioux Lookout is seeking a Crisis Response Coordinator. This role involves responding to crises in Indigenous communities, providing case management, and coordinating mental health services. Candidates should have a degree in social work or health services and experience working with First Nation families. Excellent communication and organizational skills are essential for this role, along with the ability to travel extensively.

Qualifications

• Experience in working with aboriginal people, families, and communities.
• Experience working with First Nation leadership.
• A working knowledge of federal and provincial government programs.

Responsibilities

• Provide case management and coordination to mental health service providers.
• Available for immediate travel to communities requiring support.
• Provide practical and culturally appropriate support to individuals.

Skills

Crisis management

Case management

Communication skills

Interpersonal skills

Indigenous knowledge

Education

Degree/Diploma in social work or health services

5 years of practical experience in the counselling field

Job description

SHIBOGAMA HEALTH JOB DESCRIPTION

JOB TITLE: Crisis Response Coordinator

REPORTS TO: Director of Health

SUMMARY OF POSITION: This worker will respond when a suicide or violent family incident occurs in a Shibogama community and a community identifies that they require assistance in the case management and coordination services at the community level. The worker will be responsible to provide overall coordination of services that are in the community and ensure continuity of mental health services for all individuals affected.

DUTIES AND RESPONSIBILITIES

• Provide overall case management and coordination to mental health service providers that are working in Shibogama communities during crisis situations.
• Be available for immediate travel to communities that require crisis case management/ coordination and support.
• Be available for on-call services for mental health and crisis support.
• Be available for extensive travelling to Shibogama first nation communities.
• Provide practical and culturally appropriate support to individuals within the context of their immediate families and community members.
• To provide case management activities and the coordination of programs and services to clients.
• Provide debriefing to the first responders and family members.
• Build case management and coordination support capacity within the communities via training long term workers.
• Provide referrals for children, youth, families and community members as needed.
• A sound knowledge of how mental health issues contribute to and affect the life of Indigenous people.
• Experience in working and networking with First Nation people within the local communities.
• The ability to work independently or as a team member with local service providers and Indigenous communities.
• Maintain confidentiality related to clients at all times.
• All other duties as assigned.

ACCOUNTABILITY: The Crisis Response Coordinator is under the day-to-day Supervision of the Shibogama Director of Health with further accountability to the overall performance to leadership and community.

COMPETENCIES AND QUALIFICATIONS

• Candidate must possess the following skills and attributes.

Education/Experience

• Degree/Diploma in social work, health services or equivalent combination of education and related experience.
• 5 years of practical experience in the counselling field.
• Experience in working with aboriginal people, families and communities.
• Experience working with First Nation leadership.
• A working knowledge of federal and provincial government programs, service and typical reporting demands.
• Excellent interpersonal and communication skills.
• Demonstrate excellent organizational skills.
• Ability to work on an on-call basis.
• Ability to travel extensively and to speak a NAN language is an asset.

Additional Qualifications

• Excellent interpersonal and communication skills.
• Demonstrate excellent organizational skills.
• Ability to work on an on-call basis.
• Ability to travel extensively and to speak a NAN language is an asset.