Crew Member

A&W Canada; Chilliwack; On-site; CAD 19,000 - 23,000; Full time

Job summary

A&W Canada in British Columbia invites applicants for a fast-paced restaurant role focused on guest service and hospitality. You will take orders, operate the POS system, and help customers with menu suggestions while maintaining a clean, safe work area.

The position emphasizes friendly, reliable service, teamwork, and flexibility in schedule, with opportunities to grow within the company and contribute to community initiatives through our Climate Goals.

Qualifications

• Experience in customer service is preferred but not required.
• Flexible scheduling is available.
• Reliable and customer-oriented approach.

Responsibilities

• Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments
• Provide outstanding hospitality and service to all guests
• Maintain solid product knowledge to answer questions and make order suggestions
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations
• Contribute to team efforts by accomplishing related results as needed
• Resolve customer complaints and provide relevant information

Skills

Customer service

Hospitality

Teamwork

Flexible schedule

Tools

POS terminal

Job description

Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.

Duties & Responsibilities:

• Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments
• Provide outstanding hospitality and service to all guests
• Maintain solid product knowledge to answer questions and make order suggestions.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Contribute to team efforts by accomplishing related results as needed
• Resolve customer complaints provide relevant information

Requirements

Prior experience is preferred but not required

Flexible Schedule

Customer Service-Oriented

Reliable transportation

Comfortable working on your feet for full shift

Reliable and hard-working

Why work at A&W?

• We pride ourselves on our food. We’re on a journey to source simple, great-tasting ingredients, farmed with care.
• Good food makes good food, but there is more to our story than that. We’re all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community.
• We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
• You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
• We pay a competitive wage.
• As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work. We can’t wait to tell you all about them.

Requirements

Eligible to work in Canada

Company Information

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community, and environment.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.