Credit Strategy & Decisioning Manager

NextGenEnergyJobs; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

GoodLeap is a technology company delivering financing and software products for sustainable solutions. The role focuses on translating policies into decisioning platforms, monitoring performance, and maintaining audit trails across policy changes.

You will brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on execution status, risks, and decisions, ensuring trade-offs are clearly communicated and aligned with regulatory requirements.

Qualifications

• Experience building and maintaining monitoring dashboards.
• Strong SQL, Python, and data visualization skills.
• Understanding of credit and underwriting policy.
• Ability to communicate complex trade-offs to technical and non-technical audiences.
• Experience with loan decisioning engines and third-party data sources.

Responsibilities

• Translate credit and underwriting policies into decisioning platform and document flows.
• Monitor policy performance via dashboards and surface undocumented nuances.
• Brief senior leaders on execution status, risks, and decisions with tailored messaging.
• Maintain full version history and audit trails for policy changes and mapping to customer communications.
• Design, run, and validate A/B and shadow tests on policy changes before production releases.
• Prioritize configuration changes against engineering/product capacity to meet delivery timelines.

Skills

Attention to detail

Dashboard storytelling

Communication skills

Ownership

Project management

Self-motivation

Stakeholder collaboration

Auditing & compliance

Tools

SQL

Python

Databricks

Tableau

Claude/ChatGPT

Job description

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.

Key Responsibilities

• Translate credit and underwriting policies into decision platform and maintain accurate and complete documentation of active decisioning flows by API sources including tracking overrides, potential exceptions, and fallback logic.
• Track how configured policy performs against intent and portfolio results through dashboards on approval rates, pull-through rates, override rates, and policy drift, and run periodic gap assessments to surface any undocumented decisioning nuances before they scale.
• Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on execution status, risks, and open decisions, tailoring the message so each audience understands the trade-offs shaping the decision flow.
• Maintain a full version history and audit trail of every policy change to support back-testing and regulatory review. Own the change-approval workflows for launching or rolling back strategy changes and maintain the mapping from decision logic to customer communications.
• Design, deliver, and validate A/B, champion/challenger, and shadow tests on policy changes ahead of production releases with stakeholders in Capital Markets, Product, and Engineering. Evaluate emerging credit and fraud vendor solutions and support pilot integrations that could generate asymmetric returns for GoodLeap.
• Prioritize and sequence configuration change requests against engineering and product capacity to keep delivery of the strategy on schedule, exercising sound independent judgment on trade-offs with minimal day-to-day direction.

Requirements

• Exceptional attention to detail and focus on engineering quality processes, with the ability to trace details and catch discrepancies before they reach production
• Skilled at building and maintaining monitoring dashboards and translating performance data into clear, actionable insights for leadership
• Experience using with software such as SQL, Python, Databricks, Tableau, Claude/ChatGPT
• Deep understanding of credit and underwriting policy and how configuration choices translate into borrower outcomes and portfolio risk
• Strong sense of ownership over outcomes — from policy configuration through to portfolio performance with minimal need for oversight
• High integrity and sound judgment — comfortable escalating and surfacing blind spots for leadership rather than smoothing them over
• Working knowledge of loan decisioning engines including how policy rules interact with third-party data sources.
• Strong program and project management skills; able to prioritize and sequence competing configuration change requests across engineering and product resourcing
• Superior written and verbal communication skills; able to communicate complex trade-offs to technical and non-technical audiences and tell a compelling story
• Collaborative and effectively engage across a wide range of stakeholders — Capital Markets, Treasury, Product, Engineering and Credit Risk
• Self-starter with strong organizational skills, comfortable owning documentation, version history, and audit trails and balancing execution speed with compliance and audit-readiness
• Comfortable designing and interpreting A/B tests, champion/challenger frameworks, and other experimentation methods on policy changes
• Ability to flex seamlessly between strategy and execution, and energized by a dynamic, fast-moving environment