Credit Representative

Aon; Quebec; On-site; CAD 45,000 - 55,000; Full time

Job summary

A multinational insurance firm is seeking a Credit Representative to support their finance team in Montreal or Quebec City. You will manage aged balances, support customer service, and need to be bilingual in French and English. Applicants should have at least 2 years of relevant experience and strong computer skills. The role offers a dynamic work environment and an inclusive culture, promoting personal growth and efficiency.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Inclusive workforce initiatives

Qualifications

• 2+ years of administrative and/or Accounts Receivable experience.
• Knowledge of general office administration.
• Proven ability to improve efficiency and strategies under mentorship.

Responsibilities

• Engage management on aged balances.
• Liaise with Account Executives to promote Premium Finance.
• Investigate credit balances and set up refund requests.
• Provide outstanding customer support and service.

Skills

Bilingualism in French and English

Excellent organization skills

Strong attention to detail

Effective communication skills

Advanced computer skills

Education

Post-secondary degree or equivalent experience

Tools

Microsoft Office (PowerPoint, Word, Excel, Outlook)

Adobe

Job description

Are you diligent, organized, and passionate about financial accuracy? Do you want to be a dedicated part of our finance support team in ensuring timely collections, among other exciting projects? Aon\'s Credit Representative role in our Montreal or Quebec City office may be what you\'ve been looking for!

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Engage management on aged balances
• Liaise with Account Executives to promote Premium Finance
• Investigate credit balances and help set up refund requests
• Update and maintain comments for tracking and diarizing
• Assist leadership and other colleagues with projects, using advanced skills in Microsoft Office, Adobe/eCopy and internet browsers for research
• Apply innovative and proactive approach to deliver outstanding customer service and support to clients, and fellow co-workers both within and outside of immediate team
• Communicate in person and through correspondence with high level contacts inside and outside the company such as customers, and senior leadership
• Maintain manuals, policy, and procedure files, etc. in applicable format
• Assist in research, testing, and/or implementation of revised policies and procedures
• Reconcile/coordinate reports with other departments as needed
• Assist with other responsibilities as requested

How this opportunity is different

This opportunity offers a dynamic environment where you\'ll collaborate with clients and colleagues across Canada. The role reports to the Regional Credit and Collections Manager.

Skills and experience that will lead to success

• French / English bilingualism required due to frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.
• Possess 2 years or more of administrative and/or Accounts Receivable experience.
• Knowledge of general office administration.
• Excellent organization skills, strong attention to details and the ability to multi-task.
• Effective communication skills (written and oral).
• Advanced computer skills required (Microsoft Office: PowerPoint, Word, Excel, Outlook, as well as internet browsers and Adobe).
• Proven ability to identify areas needing improved efficiency and improve techniques and strategies under manager\'s mentorship.
• Shows a proactive, collaborative, and innovative working style within a forward-thinking office, always maintaining the highest standards of integrity
• Shows a clear understanding of personal strengths and areas for development, proactively bringing to bear strengths and seeking manager mentorship to address opportunities for improvement.
• Post-secondary degree or equivalent years of industry experience.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.