Credit Controller

University of Fort Hare; Woodstock; On-site; CAD 50,000 - 70,000; Full time

Job summary

A well-established supplier of office essentials seeks a Credit Controller in Woodstock, Canada. The role involves managing the debtor’s ledger and overseeing credit-control processes while ensuring customer queries are resolved accurately. Ideal candidates will have at least 4 years of experience, strong numerical skills, and proficiency in ERP systems. Fluency in English and Afrikaans is advantageous.

Qualifications

• Minimum of 4 years experience in a similar role.
• Solid experience in managing a debtor’s ledger and related administration.
• Proficient in English and Afrikaans.

Responsibilities

• Manage and control the debtor's ledger.
• Reduce bad debt while meeting collection targets.
• Resolve account and invoicing queries.
• Maintain accurate records of customer follow-ups.

Skills

Numerical ability

Customer service skills

Organizational skills

Communication skills

Education

Matric and certification in Accounting or Finance

Tools

MS Excel

ERP systems (preferably Axapta)

Job description

Cape Town - Woodstock: My client, a well‑established supplier of office essentials, is seeking to employ a Credit Controller with at least 4 years relevant experience in a similar role. The successful candidate will be responsible for managing and controlling the debtor’s ledger and all related administration, as well as attending to customer queries.

Purpose of the Role

To manage and maintain the debtors ledger, oversee credit‑control processes and related administration, and ensure customer queries are resolved accurately and time‑synchronously in line with company procedures.

Key Responsibilities

• Managing and controlling the debtors ledger
• Working within agreed collection targets and minimising bad debt
• Monitoring credit limits and arrear accounts
• Allocating payments and settlement discounts
• Recording and reconciling payments on the age analysis
• Processing journals and account adjustments
• Issuing final notices and handing over bad debt accounts
• Ensuring accurate record keeping and adherence to month‑end cut‑offs
• Contacting customers regarding outstanding balances
• Resolving account and invoicing queries
• Maintaining accurate records of customer follow‑ups
• Providing professional customer service at all times

Qualifications

• Matric and certification in Accounting or Finance paired with solid experience
• Strong numerical and administrative ability
• Proficient in MS Excel and general computer literacy
• Excellent communication and customer service skills
• Organised, systematic and able to work under pressure
• Knowledge of ERP systems (preferably Axapta) and accounting procedures
• Proficient in English and Afrikaans