Creative Director

TCS World Travel; Vancouver; Remote; CAD 145,000 - 160,000; Full time

Benefits offered by this job

Flexible remote working model

Health and dental benefits

Retirement savings plan with company"s

Generous paid time off and birthdayOff

Group-wide travel discounts

Job summary

TCS World Travel, part of Travelopia, seeks a Creative Director to lead our in-house team of designers and writers. You will shape the brand narrative, elevate visual identity, and drive breakthrough creative across web, print, social, and events.

The role reports to the VP of Marketing and requires a refined eye for luxury and storytelling. You will mentor staff, guide strategy, and oversee production while leveraging innovative tools and AI to enhance content development and personalization.

Qualifications

• Proven experience in a creative leadership role, agency-side or in-house.
• Ability to lead and inspire high-performing creative teams.
• Strong understanding of the creative process, workflow and project management.
• Luxury copywriting experience is a plus.
• Design proficiency and video experience are a plus.
• Practical experience using AI tools to enhance creative development.

Responsibilities

• Own and elevate the visual identity of the TCS brand across guest touchpoints to reflect premium positioning.
• Lead development of breakthrough creative and content strategies that drive demand and support growth.
• Guide and inspire a high-performing in-house creative team with strategic direction and quality oversight across design, copywriting, video, photography, and production.
• Shape storytelling across web, email, print, social, events, and sales enablement channels.
• Serve as senior creative partner to executive and marketing leadership to align investments with business priorities.
• Champion creative innovation using emerging technologies and AI tools to improve efficiency and quality.

Skills

Creative leadership

Team leadership

Brand storytelling

Creative process

Luxury copywriting

Design proficiency

Video experience

AI in creative

Client/pro stakeholder collaboration

Job description

TCS World Travel (part of Travelopia) has hosted guests on adventures of a lifetime for over 30 years. We have developed and operated over 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic partners, including Four Seasons as well as custom, bespoke travel experiences. Our expertise has led us to be the most-awarded jet expedition company in the world, winning accolades over multiple years in the Travel + Leisure World’s Best Awards, AFAR travelers’ Choice Awards, Conde Nast Traveller Readers’ Choice Awards, and Departures Legend Awards among others.
We are looking to hire a Creative Director to join our team! Reporting to the VP of Marketing, you'll bring a deep understanding of the luxury space, a sophisticated eye, exceptional creative craft, and a gift for storytelling to our Marketing leadership team. You'll play a pivotal role in defining, building, and elevating our brand to new heights, leading our talented in-house team of designers and writers, spearheading creative initiatives, and shaping our brand narrative across every audience touchpoint.

What we'll offer:

• Competitive base salary (CAD 145,000–160,000) and bonus scheme (15% on target, up to 30% maximum)
• Flexible remote working model
• Comprehensive health and dental benefits
• Retirement savings plan with company contributions
• Generous paid time off allowance and birthday day off
• Group-wide travel discounts

What you'll do:

• Own and elevate the visual identity of the TCS brand, ensuring every guest-facing touchpoint reflects the premium positioning, distinctive storytelling, and luxury standards that set TCS apart in the private jet expedition market.
• Lead the development of breakthrough creative and content strategies that inspire demand, strengthen brand preference, and support acquisition, retention, and partner growth objectives.
• Guide and inspire a high-performing in-house creative team, providing strategic direction, coaching, and quality oversight across design, copywriting, video, photography, and production.
• Shape the TCS storytelling platform, bringing itineraries, experiences, destinations, guest stories, and brand heritage to life across web, email, print, social, events, and sales enablement channels.
• Serve as the senior creative partner to executive and marketing leadership and commercial teams, ensuring creative investments align with business priorities, customer insights, revenue goals, and evolving market opportunities.
• Champion creative innovation by leveraging emerging technologies, including AI-powered creative workflows, content development, personalization, and production tools, to drive effectiveness, efficiency, scalability, and creative quality across the organization.

What you'll bring:

• Proven experience in a creative leadership role, agency-side or in-house, encompassing design, copywriting, brand narrative and creative strategy
• Proven ability to lead and inspire high-performing creative teams, with a talent for mentoring, motivating, and developing people
• Strong understanding of the creative process, workflow and project management, with exceptional creative development skills
• A highly creative, detail-oriented, collaborative and strategic mindset
• Luxury copywriting experience is a plus, including developing tone of voice for customer-facing brands
• Design proficiency and video experience, with knowledge of luxury design best practices across digital and traditional channels, is a plus
• Practical experience using AI tools to enhance creative development, content production and personalization, with sound judgment on quality and brand fit
• Experience working with high-net-worth customers is a plus

We believe people perform best when they can be their true selves and diverse teams drive better results. We're committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accessibility support during the recruitment process, please inform us here: [e-mail]