CPO 18R Community Integration Specialist

The Team The Community Integration Services Branch; Kelowna; On-site; CAD 66,000 - 75,000; Full time

Job summary

A Community Support Organization in Kelowna is looking for a full-time Community Integration Specialist. This role involves connecting underserved individuals to essential services, providing case management, and supporting clients in navigating complex care systems. Applicants should have related experience or educational qualifications. The position requires on-site work in Kelowna with a competitive salary range.

Benefits

Scheduled day off every two weeks

Diverse workplace

Flexible work environment

Qualifications

• 3 years related experience or an Evergreen Certificate with 4 years experience.
• Experience with individuals facing homelessness, mental illness, or disabilities.

Responsibilities

• Connect individuals with necessary services through outreach.
• Provide intensive case management and coordinate housing inspections.
• Assist clients in navigating government systems.

Skills

Providing services to people living in poverty

Supporting individuals with mental health challenges

Experience in community outreach

Education

Secondary school graduation

Evergreen Certificate

Job description

Description

The Team

The Community Integration Services Branch is a dedicated and established team of Community Integration Specialists who work closely with frontline support workers outreach staff and emergency shelter coordinators. This team collaborates with a range of professionals including Employment and Assistance Workers community partners and non‑profit staff to provide essential support to B.C.’s most underserved individuals. We value our teams commitment to client‑centered care and their efforts to meet clients where they are ensuring they receive both financial assistance and help navigating complex social services.

The Role

Community Integration Specialists work in the community 80‑85% of their scheduled work week using in‑reach and outreach approaches to connect individuals with services. You’ll play a vital role in supporting individuals to navigate government systems and access necessary services particularly within the Province’s complex care housing sites. Your responsibilities will include intensive case management expedited intakes and coordinated housing inspections. This role is crucial in lowering barriers for those experiencing homelessness, mental illness, trauma and addiction fostering community integration and independence. By building meaningful relationships with diverse stakeholders you’ll make a tangible difference in the lives of those you serve. Join us in our commitment to equity, diversity and inclusion and help create opportunities and reduce poverty.

Qualifications

Education and Experience Requirements

• Secondary school graduation and 3 years related experience
• OR
• Evergreen Certificate and 4 years related experience
• OR
• An equivalent combination of education and experience may be considered.
• Related experience must include at least two of the following and can be gained in either a community / volunteer or employment / customer service capacity:
• Providing services to people who are living in poverty and may be experiencing homelessness
• Providing services to people who are experiencing mental health and / or substance use challenges
• Providing services to people with disabilities

Preference may be given to applicants who have one or more of the following:

• Experience working in a community‑based role (i.e. outreach worker, shelter worker, health care worker, social worker etc.)
• Experience working in community organizations and / or with multiple service providers.
• Experience using a trauma‑informed approach to client service.
• Direct or indirect lived experience of addiction, poverty, homelessness or mental health challenges.
• Due to the nature of this role preference may be given to qualified applicants who identify as Indigenous (First Nations status or non‑status Inuit and / or Métis), LGBTQ2S, a person with a disability and / or a visible minority with the required combination of education and experience

About this Position

This position has full time on‑site requirements.

This posting will be used to fill both current and temporary appointments. There is currently one (1) temporary opportunity available in Kelowna.

An eligibility list may be established for future temporary and / or permanent vacancies in Kelowna and will be utilized exclusively by the Community Integration Services Branch.

Successful applicants will be required to physically work in Kelowna and will not be eligible to be placed elsewhere in the province by virtue of this competition.

The Service Delivery Division provides a flexible work environment with many unique benefits including a scheduled day off every two weeks.

A Criminal Record Check (CRC) will be required.

Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations status or non‑status Inuit or Métis) applicants originating from the land now known as Canada seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award‑winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information please see What We Offer.

How to Apply

Your resume and / or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples such as your responsibilities, projects you’ve worked on or accomplishments. Find more information on the recruitment process including helpful tips and videos about the application process visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter : NO – Please do not submit a cover letter as it will not be reviewed.

Resume : YES – Ensure your resume includes your educational accomplishments employment history including start and end dates (month and year) of your employment and any relevant information that relates to the job to which you are applying.

Questionnaire : YES – You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11 : 00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying visit the Technical Assistance page of MyHR.

Required Experience : Unclear Seniority

Key Skills

APIs, Jenkins, REST, Python, SOAP, Systems Engineering, Service‑Oriented Architecture, Java, XML, JSON, Scripting, Sftp

Employment Type : Full‑Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 66 047 - 74 854