Court Services Clerk (Full-Time)

Thunder Bay; Northwestern Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

A municipal government organization in Northwestern Ontario is seeking a dedicated individual for a court support role. Responsibilities include clerical duties, customer service functions related to Provincial Offences, and administrative support. Candidates should have at least a Grade 12 education and two years of related experience. Proficiency in English and a valid Ontario Driver’s Licence are required. The position involves potential travel for court assignments. Join a team that values diversity and equal opportunity.

Qualifications

• Minimum Grade 12 education and two years’ previous related court and/or legal experience.
• Knowledge of the Provincial Offences Act and Regulations.
• Proficient written/oral communication skills in English.

Responsibilities

• Perform customer service and cashier functions related to Provincial Offences.
• Perform all Provincial Offences court administration and clerical support.
• Prepare, maintain and manage POA court dockets.

Skills

Knowledge of the Provincial Offences Act

Courteous and tactful communication skills

Proficient written/oral communication skills in English

Valid Class G Ontario Driver’s Licence

Intermediate keyboarding skills

Education

Minimum Grade 12 education

Two years’ previous related court and/or legal experience

Job description

POSITION SUMMARY: Under the direct supervision of the Supervisor, responsible for all data entry, clerical and court support duties, and counter service, on a rotational basis for matters received in relation to the Provincial Offences Act.

RESPONSIBILITIES

• Perform customer service and cashier functions related to Provincial Offences, Municipal, Provincial Land Tax Administration, and TBayTel accounts and services.
• Perform all Provincial Offences court administration and clerical support including receiving and sorting incoming mail, scheduling court dates, data entry, and attending in town and out of town courts as clerk of the court; process, transfer and accept appeals and transcription.
• Sign, process and file all POA documentation in accordance with established rules, regulations and guidelines.
• Prepare, maintain and manage POA court dockets.
• Perform bookkeeping functions in relation to the POA. Process and balance receipts received over the counter and by mail.
• Provide backup for Payment Processing Clerk during peak periods and absences.
• Perform such other related duties as may be assigned.

QUALIFICATIONS

Education/Experience: Minimum Grade 12 education and two years’ previous related court and/or legal experience.

Skills/Abilities:

• Knowledge of the Provincial Offences Act and Regulations.
• Courteous and tactful in dealing with sensitive legal issues with public, police, legal profession and judiciary.
• Proficient written/oral communication skills in English.
• Valid Class G Ontario Driver’s Licence or equivalent; meet definition of a competent driver.
• Intermediate skill level in keyboarding, basic skill level in word processing, and basic online data entry skills.

ASSETS

• Experience working with the ICON (Integrated Court Offences Network).
• Bilingualism.

CONDITIONS OF EMPLOYMENT

• May be required to travel to various work locations and provide own transportation.
• May be required to travel via air to satellite court locations.
• Must remain a competent driver as defined by the Corporation.
• May be required to provide a successful driver’s record (uncertified).
• Must take an Oath of Secrecy.
• Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC).

Equal Opportunity Employer

The City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.

ACCOMMODATIONS AND PRIVACY INFORMATION

Reasonable accommodations are available upon request for all parts of the recruitment process. Personal information collected in the application process will be used to determine eligibility for employment. For privacy questions, contact Human Resources at 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8 or 625‑3866.