Court Registry Officer

Public Defence Service - New Zealand; Hamilton; On-site; CAD 47,000 - 65,000; Full time

Job summary

A government service organization seeks a Court Registry Officer for the Hamilton District Court. This full-time or part-time role involves customer service, case management, and court administration. Candidates should be detail-oriented, resilient, and willing to adapt to changes. Benefits include 4.4 weeks of leave and flexible hours. Salary ranges from $59,729 to $80,794 depending on experience.

Benefits

4.4 weeks holiday leave

Flexible work hours

Professional development portal

Inclusive networks

Qualifications

• Deliver a service with high accuracy and professionalism.
• Suits backgrounds with interest in the justice system or customer service.

Responsibilities

• Interact with customers on court-related matters.
• Facilitate the running of the court.
• Manage case logistics and ensure timely hearings.
• Travel to Waikato Courts and hold a clean driving license.

Skills

Detail-oriented

Self-aware

Multi-tasking

Willing to learn

Resilience

Job description

Job Description

Court Registry Officer (CRO) for the Hamilton District Court (Central Region). This role is available as a permanent full‑time position or a 6‑month fixed‑term part‑time role (32.4 hours per week).

Te Haeata / The Opportunity

The CRO works with a team responsible for the successful operation of the court. You will liaise with multiple stakeholders in the justice system, communicating confidently with judges, chambers staff and other members of the judiciary.

Responsibilities

• Customer Service – interacting with customers on any court related matter via face‑to‑face, phone or email, and maintaining confidence across all communication methods.
• Court Taking – facilitating the running of the court: introducing judges (in English and Te Reo Māori), working closely with them in the courtroom and chambers, and managing jurors and general court administration.
• Case Management – ensuring that the judiciary and case parties have all necessary information, and that logistics are in place so cases are heard in a timely and efficient manner.
• Travel within Waikato Courts may be required; a full, clean New Zealand driving licence is mandatory.

Ō Pūkenga / Skills And Experience

Deliver a service to our customers with high accuracy and professionalism. This role suits a variety of backgrounds, whether you have an interest in the justice system, a passion for customer service or are seeking a new challenge.

• Detail‑oriented and observant – accuracy in court processes and case information.
• Self‑aware – confident working individually and as part of a team across a range of situations.
• Multi‑task – manage conflicting priorities and switch between tasks quickly.
• Willing to learn – adapt to changing legislation and court processes.
• Resilience – handle sensitive cases and high‑volume periods with composure.

About Us

At Te Tāhū o te Ture – the Ministry of Justice – we are committed to strengthening people’s trust in the law of Aotearoa, New Zealand. Our organisation welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Benefits

We offer a range of benefits to support your wellbeing and help make the Ministry a great place to be:

• 4.4 weeks holiday leave
• Flexible work hours where possible
• An online professional development portal
• Access to a variety of inclusive and proactive networks

See our full range of benefits here.

Salary

Remuneration ranges from $59,729 to $80,794. The appointing salary will be based on skills and experience.

Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, and complete an online application form by attaching your CV and cover letter.

Applications close on Thursday, 27 November. CVs will be reviewed as they come in, and successful candidates will be invited to interview before the closing date.

Please specify in your cover letter if you have a preference for the permanent or fixed‑term opportunity.

If you have any questions, please contact [e-mail].

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