Course Materials Store Lead — Lead, Grow & Impact

Follett; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading education technology provider in Ottawa is seeking a Course Materials Campus Lead to manage in-store course materials operations, support team activities, and ensure customer satisfaction by guiding course material decisions. The ideal candidate will have at least 3-5 years of relevant experience and strong communication skills. This full-time role offers a competitive salary and benefits package.

Benefits

Medical, Dental & Vision

401k + 100% company match (up to 4%)

80 hours vacation + sick days

Qualifications

• 3-5 years of previous textbook experience handling progressively more complex functions desired.
• Willingness to work a flexible schedule, including evenings and weekends.
• Able to lift 25-50 pounds and move merchandise using proper equipment.

Responsibilities

• Supports team members in the course materials department.
• Partners to create and maintain a customer service culture.
• Sources course materials from various channels.

Skills

Strong communication skills

Computer literacy

Retail supervisory experience

Education

Associate’s Degree or equivalent

Job description

A leading education technology provider in Ottawa is seeking a Course Materials Campus Lead to manage in-store course materials operations, support team activities, and ensure customer satisfaction by guiding course material decisions. The ideal candidate will have at least 3-5 years of relevant experience and strong communication skills. This full-time role offers a competitive salary and benefits package.