Courier Team Lead

FedEx Canada; Medicine Hat; On-site; CAD 42,000 - 56,000; Full time

Job summary

FedEx Canada in Medicine Hat is seeking an interview-position Courier Operations Lead to assist management in overseeing daily sort, delivery and pickup activities at the local site. You will model leadership, communicate effectively, and mentor hourly staff while ensuring safety and operational efficiency.

Role requires a valid driver's license, ability to lift heavy packages, and the capacity to complete required training including DG specialist certification, with a focus on maintaining

Qualifications

• High school diploma or equivalent.
• One year current Courier experience.
• DG specialist certification (recurrency training) required.
• Must have a valid driver's license and a clean driving record.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.
• Strong communication, leadership and coaching abilities.
• Ability to prioritize and delegate in a time-sensitive environment.
• Familiarity with FedEx products and Canadian regulations is a plus.

Responsibilities

• Oversee daily sort, delivery and pickup activities.
• Lead the sector and model best practices for hourly staff.
• Mentor and coach employees, ensuring safety and performance.
• Coordinate with management to meet operations targets.
• Maintain training and accreditation through recurrency programs.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Time management

Education

High school diploma/equivalent

Job description

This is an interview position.

To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Required Knowledge, Skills And Abilities

Educational Requirements

• High school diploma/equivalent

Related Experience Requirements

• Minimum number of years required for entry to this job
• One (1) year current Courier experience

Other Specific Mandatory Experience Requirements - (Preferred)

• Personal Development Stream of Excel

Technical Skill Requirements

Solid Knowledge Of The Following:

• Must possess a valid drivers licence and have a good driving record.
• Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Remains current with training in BP and defensive driver / process updates.
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
• Ability to prioritize and delegate in a time-sensitive manner.
• Interpersonal Skill Requirements
• Demonstrated excellent interpersonal, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills
• Team player

Solid Knowledge Of The Following:

• Must possess a valid drivers licence and have a good driving record.
• Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Remains current with training in BP and defensive driver / process updates.
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
• Ability to prioritize and delegate in a time-sensitive manner.
• Interpersonal Skill Requirements
• Demonstrated excellent interpersonal, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills
• Team player

Preferred Qualifications:

Job posting date: 10/03/2026; Job posting end date: 10/20/2026 at 3PM local time.

Pay Transparency:

Additional Details:

This is a local post where only Sr Courier and Courier's at YXHA are able to apply

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.