Counter Sales Representative

Bumper-to-Bumper; Shediac; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

Pension contributions

Insurance coverage

Employee discounts

Career development opportunities

Dynamic work environment

Job summary

Bumper-to-Bumper in Shediac, NB is seeking a Counter Sales Representative to greet customers, assist with automotive parts sales and support online channels. You will handle transactions, ensure accurate orders, and work with the team to maintain presentation and inventory levels.

The role offers a competitive salary with benefits, pension contributions, insurance coverage and employee discounts. Career development opportunities are available in a dynamic store environment.

Qualifications

• Experience in automotive aftermarket parts industry (Jobber) is preferred.

Responsibilities

• Greet customers in person or over the phone with a positive, engaging attitude.
• Sell and support a diversified product line via phone, fax, email and in-store; promote Private Brands and eCommerce where possible.
• Handle transactions including sales, returns, and defects promptly.
• Ensure orders are accurately filled and delivered on time; reconcile transaction history at shift end.
• Operate store POS system (PartsWatch) and catalogs to search for parts and customer accounts.
• Assist with merchandising, manage plan-o-grams, product presentation and inventory control.
• Follow policies on cash, credit, checks, refunds and returns; cooperate with management.
• Communicate effectively with team members, management and customers; support branch sales and profitability.

Skills

Automotive parts experience

Job description

We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Shediac, NB. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.What we can offer you:A competitive salary.Comprehensive benefits and employee assistance program accessible.A generous employer contribution to the pension plan.Complete insurance coverage.Employee discounts on automotive products.Career development opportunities.Work in a dynamic work environment you’ll be able to expand your skills.Your Daily Contribution & Impact:Greet all customers (in person or over the phone) with a positive, engaging and welcoming attitudeSell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.Delivering a high level of customer service and support promotions and upselling opportunitiesHandle customer transactions including sales, returns, and defectives in a timely mannerEnsure customers’ parts orders are accurately filled and delivered in a timely and efficient mannerReconcile their transaction history and drawer at the conclusion of each shiftOperate the store point of sale system (PartsWatch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull ordersAssist with merchandising activities, maintaining standards of appearance, coordinate and cooperate with team members in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turnsFollow all policies and standard operating procedures related to cash, credit, check, refund, and return policiesWork with the management team to react to customer service issues, customer complaints, and/or business opportunitiesContribute proactively to improvements in branch sales and profitabilityAdhere to inventory control programs, in-stock standards and all operating proceduresEffectively communicate with all store and support center team members, management, and customersCarry out other store support-related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as requiredMaintain the “Never Say No” attitude/mantra and be the Ambassador for the Bumper to Bumper BrandAssist other team members when requiredExpertise & Essential Skills:Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year)Location : 49 Ohio Road, Shediac, NB, E4P 2J8Why Bumper to Bumper?Bumper to Bumper is more than just a network of auto parts stores and repair shops; it’s Uni-Select’s flagship brand, bringing together experts who share the same commitment to providing quality parts, tools, and services.With over 190 Bumper to Bumper stores and over 110 Bumper to Bumper Auto Service shops across Canada, we provide a turnkey trusted program, offering complete support, a strong brand image, and a dynamic go-to-market strategy.Our extensive inventory features over 500,000 products, sourced from 350+ suppliers, including top national brands and private-label products, covering most makes and models on the road today. As skilled professionals, we understand the importance of trust and reliability. That’s why we offer training on the latest technologies, including our EVE - Electric Vehicle Expert program, ensuring our partners stay at the forefront of the industry.At Bumper to Bumper, we stand for the right to repair and fight against obsolescence. We’re committed to keeping cars on the road longer, believing that if something can be repaired, it should be! Long live your car!