Counter Sales Associate

Sonepar; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading electrical distributor in Canada is seeking a Counter Staff member responsible for customer service, order entry, and product knowledge. Ideal candidates will have experience in warehouse settings and the electrical industry. This role offers competitive pay, flexibility, and benefits. If you are detail-oriented and enjoy a fast-paced environment, apply today.

Benefits

Flexible benefits program

Tuition Reimbursement

Employee Discounts

Qualifications

• Minimum one year of Warehouse experience.
• 2-4 years experience working in the electrical industry or equivalent knowledge.
• Must be willing to be Forklift trained.

Responsibilities

• Handle incoming and outgoing customer calls in a professional manner.
• Responsible for order picking, order entry, pricing, and order maintenance.
• Assist and support Account Managers with customer orders and requests.

Skills

Warehouse experience

Electrical industry knowledge

Attention to detail

Communication skills

Job description

About Us:

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the position

The Counter staff is responsible for looking after all customers that come in, entering orders, and picking customers' orders. They must possess strong electrical knowledge and product information.

Major Responsibilities:

• Handle incoming and outgoing customer calls in a professional manner
• Responsible for handling customer service requests which include order picking, order entry, pricing, order maintenance etc.
• Assist and support Account Managers with customer orders and requests
• Responsible for quoting customers
• Deal with product-related problems that customers may have, such as defective products and the return of products
• Responsible for spec products for customers
• Responsible for carrying out any other duties assigned by management

Skills and Qualifications:

• Minimum one year of Warehouse experience
• 2-4 years experience working in the electrical industry or equivalent knowledge
• High level of accuracy and attention to detail
• Excellent written communication skills and professional phone manners
• Able to work in a fast-paced environment
• Ability to lift up to 50LBS
• Must be willing to be Forklift trained

Benefits & Perks

We offer a competitive salary, plus a full set of benefits, including:

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Social Media:

Website: https://robertson-electric.com/

X: Robertson Electric

Facebook: Robertson Electric

LinkedIn: Robertson Electric

Instagram: Robertson Electric

Equal Opportunity Statement:

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.