Costumer service coordinator

Kibbi Technologies Inc.; Burnaby; On-site; CAD 30,000 - 46,000; Full time

Benefits offered by this job

Store discounts

Training programs

Associate and Family Assistance

Job summary

TJX Canada is seeking a Retail Store Coordinator in Burnaby to lead customer-focused operations and drive store excellence. You will oversee visual merchandising, service standards, and team guidance in a fast-paced environment, delivering outstanding experiences in a dynamic off-price retail setting.

Join a team that values integrity, collaboration, and development, with full-time opportunities, extensive training, and discount programs for you and eligible family members.

Qualifications

• 1-2 years in retail or service experience.
• Strong teamwork and collaboration.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and time management skills.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Team collaboration

Task management

Communications

Job description

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy exclusive discounts at our stores, available to you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

What You'll Do

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas.

About You

• Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
• Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships.
• Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges.
• Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization.

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

Address

1899 Rosser Avenue Unit 100

Location:

CAN Winners Store 0321 Burnaby BC