About The Opportunity
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.
Key Responsibilities
- Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel and ground transportation reservations.
- Follow company procedures, account guidelines and customer service standards.
- Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
- Build and maintain strong working relationships.
- Provide solutions to travel related problems clients may experience.
Experience & Qualifications
- Bilingual in both English and French.
- Customer focused consistently going above and beyond to deliver an amazing client experience.
- Obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
- Outstanding interpersonal skills and ability to build strong business relationships.
- A problem solver who thinks outside of the box to provide creative solutions.
- Embrace egalitarianism, irreverence and ownership.
- Thrive in a collaborative environment but can also produce quality work independently.
- Excellent written and verbal communication skills.
- Ability to work in a fast paced, deadline driven environment.
- Tech Savvy with 2 years experience with a GDS system (Sabre preferred); confident using Microsoft suite and comfortable learning new software.
- OPC certification preferred; however candidates without OPC certification will be supported to obtain it. Successful completion of the OPC exam within 30 days of employment is mandatory.
Work Perks! - Whats in it for you
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – you’ll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking expertise and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity and inclusion through initiatives like Diversity Day, Employee Resource Groups, DEI education initiatives and equitable practices.
- A career, not a job: We offer genuine opportunities for people to grow and evolve.
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Committed to making a difference through our Corporate Social Responsibility program which supports nominated charities via volunteering and fundraising.
- Environmental Program: LEED Gold‑certified office spaces and 1 paid Volunteer Day per calendar year.
Benefits Include
- Generous paid time off policy.
- Travel perks / discounts.
- Health & Wellness Programs and Employee Financial Wellness Services.
- National / International Award Nights and Conferences.
- Group benefits including extended health, dental and vision, gender affirming care, fertility care.
- Insurance including life, critical illness, long term disability.
- Employee Assistance Program.
- RRSP / RPP with matching.
- Tuition Reimbursement Program.
- Employee Share Plan – Ability to purchase company stock on the Australian Stock Exchange with partial company match subject to terms and conditions.
- Global career opportunities in a network of brands and businesses.
Location: Montreal, Canada
Bilingual French / English required due to the nature of the role of dealing with both English and French clients and suppliers.
We acknowledge the importance of diversity and inclusion in the workplace. All qualified applicants will receive equal consideration for employment. We are committed to providing a barrier‑free pathway throughout our recruitment process and welcome accommodation requests to make our hiring and onboarding experience as accessible as possible.
For this position we anticipate offering an annual salary of $50,000 + commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors including experience, geographic location and job requirements. On‑target earnings average range between $50,000–$86,000. The annual salary range listed represents the total compensation package excluding benefits.
Our number one philosophy is Our people. Flight Centre Travel Group’s promise is to provide an environment with equality, respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
Key Skills: Business Intelligence, Bidding, Accounts Assistant, Credit Control, Account Development, Content Development, Lab Testing
Employment Type: Full‑Time
Contract: Yes
Monthly Salary: $50,000 – $86,000
If this sounds like the opportunity you have been waiting for, then APPLY NOW.
Thank you for your interest; however, only those selected to continue in the process will be contacted.