Corporate Quality Training and Communication Lead

Give and Go Prepared Foods; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Give & Go Prepared Foods Corp. is seeking a Quality Training and Communications professional responsible for developing and facilitating quality training across the network, ensuring compliance with customers, GFSI and regulatory requirements.

The role includes creating onboarding and refresher programs, delivering content on G&G Quality Systems, Mondelez requirements, and customer standards, and coordinating with Learning & Development to align on standards and schedules.

Qualifications

• Bachelor’s degree in Science, Communication, Training or related field is required.
• Minimum 3 years of experience in quality, communication, training or related field.
• Strong verbal and written communication and presentation skills.
• Proficient with Microsoft Office and training content creation tools.

Responsibilities

• Create, organize, plan and present orientation, onboarding, refresher, and skills training for all Give & Go Employees.
• Cover G&G Quality Systems, Mondelez Requirements, GFSI Requirements, Regulatory Requirements, and Customer Requirements.
• Collaborate with stakeholders to develop engaging training content tailored to the audience.
• Present training using group discussions, simulations, and videos; create manuals and course materials.
• Deliver and maintain training using LMS; align on standards, templates and scheduling with Learning & Development.
• Support Corporate Quality in internal communications initiatives; maintain training records and audit readiness.
• Generate training reports and provide data insights on completion and metrics.

Skills

Training development

Effective communication

Presentation skills

Microsoft Office

Multimedia training platforms

Education

Bachelor's degree in Science, Communication, Training or related field

Tools

Learning Management System (LMS)

Job description

Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family. We are a leading and growing North American manufacturer of baked goods for over 30 years. If you're looking for a company that will provide you with opportunities for career growth and development, while working with an energetic team with deeply ingrained values of respect, direct and open communication, quality and accountability, we’d love to have you join our team.

Our Consumer Brands: two-bite® brand, include two bite-brownies®, Kimberley's Bakeshoppe™, Mason St. Bakehouse™ and The Worthy Crumb Pastry Co™

Job Overview

Responsible for the overall development and facilitation of Quality training and communication for the entire Give & Go Network. Ensure each Give & Go facility is in compliance with all customers, GFSI and regulatory training requirements.

Key Responsibilities

• Create, organize, plan and present various forms of orientation, onboarding, refresher, and skills training for all Give & Go Employees
• Training will cover the following:
• G&G Quality Systems
• Mondelez Requirements
• GFSI Requirements
• Regulatory Requirements
• Customer Requirements
• Collaborate with stakeholders to develop engaging training content that is tailored to the immediate audience
• Present training and development programs using various forms and formats including group discussion, interactive simulations, and videos
• Create training manuals, guides and course materials
• Deliver and maintain training using LMS
• Partner with Learning & Development to align on training standards, templates and scheduling
• Support Corporate Quality in the development, management and implementation of internal communication initiatives and programs
• Maintain the Quality Department Section of the Corporate Training Matrix
• Maintain records of training and development activities, attendance, results of tests and assessments as well as retraining requirements according to G&G training guidelines, including uploading records to the Learning Management Systems
• Run training reports and provide data insights related to completion and other defined training metrics
• Ensure all sites are prepared for GFSI, Regulatory and Customer audits
• Provide support to Site QA Teams during audits and regulatory visits

The Recipe For Success

• Completion of a Bachelor’s degree in Science, Communication, Training or a related field
• 3 years of experience in quality, communication, training or related field
• Highly effective communication skills, able to communicate clearly, and actively listen to others
• Strong presentation skills
• Proficient with Microsoft Office
• Adept with a variety of multimedia training platforms and methods
• Ability to design and implement effective training and development materials and training paths
• Ability to write effective copy, instructional text, audio/video scripts

What We Can Offer

• It’s an exciting time to be part of the Give & Go team as we are growing rapidly and want you to become a part our growth and extraordinarily bright future.
• As we grow, we are committed to preserving the parts of our diversity & culture that is unique, people-focused and are core to our success at every size. Our values of Quality, Direct Communication and Respect mean something.
• Learning and growth; we are working to create an environment where sharing new ideas, experimenting and learning from each other is strongly encouraged.

Give and Go is committed to providing equal employment opportunities for all applicants and employees regardless of race, ancestry, place of origin, color, ethnic or national origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences (for which a pardon has been granted), disability, marital or family status, or any other characteristic protected by law. If you require an accommodation to participate in the recruitment process, please contact us at [e-mail], citing "AODA" in the subject line, along with your request and contact information.

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