Corporate Host

Brookfield Properties; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading property management firm in Calgary seeks a Corporate Host to provide exceptional service and maintain a welcoming atmosphere at Bankers Hall. The role requires excellent communication and organizational skills, with responsibilities including assisting tenants and managing building access. Ideal candidates should have a high school diploma and customer service experience. This full-time position operates Monday-Friday from 7:00 am – 3:30 pm.

Qualifications

• Consummate customer service professional.
• Self‑motivated and calm under pressure.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide exceptional customer service to clients.
• Control building access for couriers and contractors.
• Support lobby events and tenant handouts.
• Engage in training for safety and emergency procedures.

Skills

Exceptional customer service

Excellent communication skills

Organizational skills

Problem resolution skills

Adaptability

Education

Minimum Grade 12 high school diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

Location

Royal Bank Building - 335 - 8th Avenue SW

Job Description

The Corporate Host position is a full time role that will play a vital function in creating a welcoming and positive atmosphere as an ambassador for Brookfield Properties at Bankers Hall. The ideal candidate will be responsible for providing exceptional service to tenants, guests, and clients by embodying a professional, approachable, and friendly presence. Hours of work required for this position are Monday to Friday, 7:00 am – 3:30 pm.

Responsibilities

• Provide exceptional customer service to both internal and external clients with a friendly and professional demeanor.
• Ensure a continuous presence in common areas to be readily available for assistance to tenants or the public.
• Control building access by ensuring couriers, contractors and other agents are directed accordingly.
• Support lobby events, Guest Services, parking validation, tenant handouts, or similar tasks as applicable.
• Report on any building maintenance issues and coordinate with Property Management, Building Security, and cleaning staff to address concerns and incidents promptly.
• Familiarize with building emergency procedures and assist Tenants and Building Security during emergencies as well as fire drills and other building exercises.
• Engage in training and continuing education to develop the knowledge, skills, and competencies required to work safely.
• Immediately report health & safety incidents, near-misses, unsafe conditions, and/or at-risk behaviors to their supervisor
• Promote safe work practices and safe working conditions in accordance with all Brookfield Properties Safe Work Procedures.
• Other duties as assigned by management.

Service / Personal Skills

The position requires excellent communication skills, both written and verbal, and the ability to interact comfortably with a diverse range of people, including tenants, guests, and clients. A keen eye for detail is important as this role requires the maintenance of a consistently professional image. A high level of energy, enthusiasm, and a positive attitude is also essential for creating a welcoming and positive atmosphere. Additionally, a strong sense of responsibility and the ability to work independently are important, as this position requires taking ownership of responsibilities and proactive efforts to ensure that the property is maintained to the standards set by Brookfield Properties.

Experience & Technical Skills

• Consummate customer service professional
• Resourceful team player whose integrity will build strong and trusting relationships with tenants and teammates
• Self‑motivated, thoughtful, and calm under pressure
• Excellent interpersonal and English communication skills.
• Flexible and adaptable in dealing with a diversity of situations and people.
• Excellent analytical and problem resolution skills.
• Strong organizational, prioritization and time management skills.
• Ability to work in a challenging, fast‑paced, multi‑tasked environment.
• Proficient in Microsoft Office applications as well as Outlook and other computer applications as may be required.
• Hospitality experience is an asset.

Education / Designations / Licenses

• Minimum Grade 12 high school diploma or equivalent.
• Valid First Aid and CPR is an asset.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre‑screening will be contacted.

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