Copy of PSE SALES & SVCSDISTRIBUTION ASSOCIATE (remote)

Johnson & Johnson; Ottawa; Remote; CAD 60,000 - 80,000; Part time

Job summary

A healthcare company is looking for a part-time PSE Sales & Services / Distribution Associate in Ottawa. Responsibilities include performing sales and customer support services, maintaining inventory, and assisting customers in a retail environment. Ideal candidates should have strong communication skills, the ability to work independently, and be physically able to handle duties such as lifting and prolonged standing.

Qualifications

• Successful candidates must demonstrate a combination of education, training and experience that meets the requirements.
• Must complete the Virtual Entry Assessment CS (477) to qualify.
• Physically able to perform the duties of the position.

Responsibilities

• Perform various sales and customer services at a retail window.
• Provide support by greeting customers and explaining store layout.
• Handle customer purchases and returns related to products and services.
• Maintain appearance of the retail lobby by arranging displays.
• Conduct product inventories and report discrepancies.
• Verify presort and bulk mailings, compute mailer's credit balances.
• May verify identification for passport duties.

Skills

Ability to work cooperatively

Clear oral communication

Basic mathematical computation

Work independently

Reading and comprehension

Conscientiousness and initiative

Safe work performance

Job description

Job Title

PSE SALES & SVCS / DISTRIBUTION ASSOCIATE

Facility Location

EDGARTON PO 5501 RT 49 EDGARTON WV 25672

Salary & Finance

$20.48 per hour paid bi-weekly

Finance Number: 552406

Persons Eligible to Apply

All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territories whose permanent allegiance is to the United States. Veterans may receive preference.

Functional Purpose

Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations and procedures.

Duties & Responsibilities

1. Performs any variety of sales and customer services at a retail window, such as maintaining sufficient inventory of stamps, stamped paper, and other retail products; selling passports (where applicable); operating computerized systems for accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries and providing information to the public regarding postal regulations.
2. Provides sales and customer service support by greeting customers and explaining store layout; determining special interests and referring to sales and promotional programs; offering assistance in product selection; providing lobby assistance that includes monitoring the retail line and directing customers to the self-service kiosk (SSK) or to Mobile Point of Service (mPOS) for transactions.
3. Provides product and service information to customers, including informing them of special offers; suggesting related merchandise; promoting products based on customer needs; providing additional information regarding product features and services.
4. Handles and processes customer purchases and returns related to products and services and may use a point-of-sale system to assist customers with transactions.
5. Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensuring display and selling areas, workstations, and storage areas are presentable to customers. Performs routine maintenance on SSKs and mPOS, including troubleshooting.
6. Conducts product inventories by counting items on hand; attaching and removing security devices; accounting for items on display; and verifying and recording sales floor inventory and shrinkage. Reports discrepancies to supervisory personnel.
7. May verify presort and bulk mailings of all classifications, computing and maintaining on a current basis mailers credit balances.
8. Checks and sets post office postage meters.
9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
10. May assign and clear accountable items and distribute mail as required.
11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office branch or station.
12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes.
13. May perform passport duties as assigned, including verification of identification and photograph; administering oath; reviewing application for completeness; affixing stamp or seal on application; and ensuring all documents are stored securely and mailed promptly.
14. May perform additional duties such as maintaining records of mail; facing and canceling mail; making emergency carrier relays; labeling and tying out mail for dispatch and other related duties for distribution.
15. PSE SSDAs perform a variety of clerical duties in mail processing and retail/customer services to support day‑to‑day operations.

Requirements

BARGAINING UNIT QUALIFICATION STANDARD (2395-0017). The position requires the Standard Position Description for the Occupation Code given above. Successful candidates must demonstrate a combination of education, training and experience that meets the requirements.

Knowledge, Skills & Abilities

1. Ability to work and deal with people, working cooperatively and interacting positively with customers and coworkers, and responding appropriately to changing conditions or unique situations.
2. Ability to communicate orally, expressing spoken ideas or facts clearly and logically when answering questions, giving instructions and providing information.
3. Ability to perform basic mathematical computations, such as addition, subtraction, multiplication, and division with whole numbers, fractions and decimals.
4. Ability to work independently, following spoken or written instructions, multitasking and organizing time effectively.
5. Ability to read, comprehend and use information from both oral and written sources, retaining it for future use and providing it in response to requests.
6. Demonstrating conscientiousness and initiative, taking care in performing work assignments and working toward task completion.
7. Ability to safely perform the duties common to the position.

Training & Examination Requirements

Applicants must successfully complete the Virtual Entry Assessment CS (477). Individuals who qualify and are selected will be required to complete prescribed training to demonstrate possession of the required KSAs. Failure to demonstrate any KSA is disqualifying.

Physical Requirements

Individual must be physically able to perform efficiently the duties of the position, including moderate to heavy lifting, prolonged standing, walking, and reaching.

Additional Provisions

The position involves a deferment period during which the PSE must successfully complete the prescribed training. Sales Services and Distribution Associates must work an assigned tour and days of work and follow all USPS policies and procedures for personal conduct.

Important Information

Applications must be submitted by 11:59 p.m. Central Time of the posting’s closing date. Veterans claiming preference must attach the required documents. The USPS is an equal‑opportunity employer and provides reasonable accommodation for any part of the application process. The Fair Chance to Compete for Jobs Act of 2019 prohibits inquiry into criminal history before a conditional offer has been made.

Contact Information

Matthew Newsome – POSTMASTER 18 (B)

Employment Type & Vacancy

Part‑time, 1 position.

Key Skills

Channel Marketing, English, Apparel Merchandising, Communication, Journalism.