Coordinator - Leisure Services

City of Richmond; British Columbia; On-site; CAD 55,000 - 75,000; Full time

Job summary

A local government in British Columbia seeks an experienced community recreation administrator to oversee programs and staff. Responsibilities include supervising a team, engaging with the community, and managing budgets. The ideal candidate will have a degree in Recreation Management and supervisory experience in a public facility. This position offers an opportunity to enhance community engagement and improve recreation services.

Qualifications

• Over 2 years of progressive supervisory experience in a public recreation facility.
• Valid Class 5 Drivers Licence for British Columbia is an asset.
• CPR and First Aid Certification preferred.

Responsibilities

• Supervise and provide leadership to staff and volunteers.
• Develop and promote community recreation programs and services.
• Manage operating budgets and prepare internal correspondence.

Skills

Experience planning recreational programs

Ability to promote community interest

Supervisory experience in a unionized environment

Customer service skills

Budget management

Education

University Degree in Physical Education or Recreation Management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Overview

Reporting to the Manager, Community Recreation Services, this position carries out a variety of administrative work in planning, developing, coordinating and administering recreation service activities, programs and facilities operations for an assigned geographic area of Richmond or within a specific field of activity for the community-at-large. This position supervises and provides leadership to a variety of staff, including Community Facility Coordinator(s), Recreation Facility Clerk(s), Building Service Worker(s), and other staff and volunteers.

Examples of key responsibilities include, but are not limited to:

• Liaising and consulting with a Community Association or Society and their respective Council Liaison, other community partners, service providers, and stakeholders, and providing information and resources as required.
• Preparing, analyzing and forecasting City & Community Association/Society budgets.
• Developing and overseeing contracts, and minor and major capital projects, in collaboration with other City departments.
• Preparing reports, memos, emails and other correspondence for a wide range of internal and external clients.
• Developing and promoting community support, engagement and involvement in recreation programs, services and events.
• Providing support, guidance and direction to a team to deliver public recreation programs, services and events.
• Ensuring that the objectives and requirements of the Division, Department and respective Community Association or Society are being met, while addressing community needs and interests.
• Supervising, developing, mentoring, and providing feedback to a group of staff, and including input into performance conversations as required.
• Overseeing and/or participating in the hiring, recruitment and training of staff, instructors and volunteers.

Knowledge, Skills & Abilities:

• Experience planning, organizing and overseeing public recreation programs, services and events, including but not limited to risk management, site logistics, staffing/volunteer coordination and promotion.
• Ability to develop and promote a diverse range of community interest and involvement in the recreation programs, services and events provided while striving for continuous improvement.
• Sound understanding of the principles, practices, objectives and philosophy of community recreation and of those used in the management and operation of recreational facilities, as well as the trends and leading practices.
• Knowledge of the rules, regulations, procedures and policies governing the work performed.
• Knowledge of the recreational needs and interests of the citizens in the assigned geographic area or community-wide field of activity.
• Experience supervising staff in a unionized environment and working in partnership with non-profit organizations.
• Knowledge of hiring, recruitment and training processes for staff, instructors and volunteers.
• Ability to supervise, assign, coordinate and delegate the work of staff groups, and assist or provide guidance to staff as required.
• Ability to liaise, consult and provide advisory services to a non-profit Community Association or Society.
• Ability to courteously and effectively deal with the public in providing information and assistance regarding Recreation and Sport activities and programs.
• Ability to facilitate and provide excellent customer experiences, and to effectively diffuse hostility and have difficult conversations with patrons as required.
• Ability to establish and maintain effective relationships with a variety of groups, businesses and Community Association/Society members.
• Ability to perform multiple tasks simultaneously, work well under pressure and deal with stressful situations with professionalism, timeliness and tact.
• Ability to work independently and contribute to a team
• Ability to address complex situations that require sound decision-making skills and judgement, initiative.
• Ability to manage operating budgets.
• Ability to prepare and maintain written correspondence, records and reports.
• Ability to use REDMS or a similar records management system.
• Knowledge in CLASS, Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to successfully cleara Police Information Check.

Qualifications and Experience:

• Completion of a University Degree in Physical Education, Recreation Management or a related discipline including or supplemented by courses in specialized recreation services as required.
• A total period of over 2 years and up to and including 5 years of progressive supervisory experience in a public recreation facility.
• Valid Class 5 Drivers Licence for the Province of British Columbia is an asset.
• CPR and First Aid Certification is preferred.
• An equivalent combination of training and experience may be considered.

Working Conditions:

Duties are generally performed in an office environment.