Coordinator, Human Resources

Intact Financial Corporation; Saint-Hyacinthe; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

A financial services company in Saint-Hyacinthe is seeking an HR Support professional. This role involves assisting in HR cycles, conducting data analyses, and interacting with stakeholders. Bilingualism in English and French is essential, along with a university degree in HR or related fields. The position offers a hybrid work model and a variety of employee benefits, including a financial rewards program and wellness initiatives.

Benefits

Employee Share Purchase Plan matching 50%

Extensive flex pension and benefits package

Possibility to purchase up to 5 extra days off

Annual wellness account

Access to virtual healthcare

Community Impact program

Qualifications

• At least 1 year of relevant experience in administrative support to a human resources team.
• Strong interest in systems / technology.
• No Canadian work experience required but must be eligible to work in Canada.

Responsibilities

• Assist the team in various human resource cycles.
• Conduct preliminary analyses of HR data and produce reports.
• Handle open HR tickets for the team and ensure follow-ups.
• Interact with stakeholders to gather information on change management projects.
• Organize and facilitate the logistics of training sessions.

Skills

Analytical skills

Organizational ability

Effective communication

Bilingualism in English and French

Critical thinking

Education

University degree in Industrial Relations or Human Resources Management

CRHA or CPHR designation

Tools

Excel

PowerPoint

Office 365

Job description

About the role

Our HR team supports Intact Insurance Canada’s managers and employees on a daily basis, from coast to coast. We strive to build strong relationships, offer sound advice at the right time, and significantly contribute to the establishment of a culture of engagement and development within our organization.

What you’ll do here

Daily Support for the HR Team

Assist the team in various human resource cycles (recruitment, talent management, performance management)

Conduct preliminary analyses of HR data and produce reports, in collaboration with our analytics experts, to support projects or for elements of the annual HR cycle (turnover, absenteism, demographics, engagement survey comments, etc.)

Handle open HR tickets for the team and ensure follow‑ups: provide a first level analysis and response to tickets

Support Advisors with exit interviews and disciplinary action letters, record information, and produce trend reports.

Daily Support for the Change Management Team

Interact with various stakeholders (Directors and Senior Directors) to gather information on ongoing or upcoming change management projects

Maintain the master file of change initiatives and ensure its follow‑up and integrity

Create and produce various reports with data relevant to ongoing projects

Organize and facilitate the logistics of training sessions conducted by the change management team

Research and gather internal and external information related to quarterly updates

Support to the whole Team

Structure, organize, and update our documentation database (Teams Channel, hierarchy, file archiving, monitoring access rules / participants)

Coordinate the team’s meeting calendar, prepare agendas, and document meetings

Act as a super user of our tools and platforms and help develop the team’s knowledge of these tools

Research and gather information to support various HR projects

Perform simple translations (with the help of technological tools

Review and format Word documents and create impactful PowerPoint presentations for all audiences, including executives

Participate in planning and logistics related to HR initiatives

What you bring to the table

University degree in Industrial Relations or Human Resources Management or a combination of education and relevant experience (in progress or obtained)

CRHA or CPHR designation an asset

At least 1 year of relevant experience in administrative support to a human resources team

Analytical skills, organizational ability, rigor, and prioritization capacity

Strong interest in systems / technology

Demonstrated competence with Excel and Powerpoint, comfort with the Office 365 suite

Critical thinking, curiosity, initiative

Effective communication

Ethics and integrity

Bilingualism in English and French is required considering the need to interact on a regular basis with colleagues across the country

No Canadian work experience required however must be eligible to work in Canada

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.