Cook Supervisor, Full Time

Chartwells Higher Education; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Chartwells Higher Education in Edmonton seeks a Kitchen Supervisor to oversee hourly associates, ensure safety, and support the Chef team. You will lead daily preparation, maintain sanitation, and manage inventory and records in a fast-paced campus kitchen.

Responsibilities include upholding food quality, portion control, and customer service while reporting to management and ensuring compliance with Compass Group Canada QA policies and public health standards.

Responsibilities

• Supervise all hourly kitchen associates and report to the Sous Chef & Chef.
• Ensure HACCP/QA standards and proper sanitation and safety of all food handling.
• Perform pre-preparation and set up tasks (measuring, restocking supplies, unit setup) as directed.
• Maintain portion control and ensure accurate recipe adherence.
• Maintain proper service appearance, etiquette, and quick, courteous guest service.
• Monitor inventory, rotations, and replenish stock to minimize waste and spoilage.
• Record daily paperwork, weekly inventories, stocking, and other tracking reports.
• Date-label products in storage areas and ensure compliance with policies.
• Interact with guests and coworkers to uphold service standards and inventory control.

Job description

Description

This position is responsible for the supervision of all hourly associates within the kitchen, reporting to the Sous Chef & Chef. This position supports the Chef team as required, and acts as the primary leader in the absence of the Chefs.

• Maintain responsibility and accountability teams costs and expenses
• Provide reporting to management.
• Performs pre-preparation and preparation tasks (measuring, restocking supplies, and set up of unit) assigned by Manager and prepares product.
• Ensures safe and sanitary practices adhered to in accordance with company and facility policies. Ensures that all food served in the right condition, at the right temperature and at the right time.
• Maintains portion control in accordance with the recipe standard.
• Answers all guests’ inquiries and concerns immediately.
• Maintains proper service appearance and etiquette at all times. Serve customers quickly and courteously using proper service techniques.
• Maintains established food rotations in all areas (stock room, fridge, freezer) in order to minimize spoilage and waste.
• Reports damaged and/or inoperable equipment and fixtures to unit manager.
• Performs other work-related duties as assigned by management. Assist anywhere else in the unit as needed.
• Ability to interact with customers in order to assure customer satisfaction.
• Ability to interact with co-workers in order to assure compliance with company service standards, and company inventory and property control procedures.
• Must have sufficient mobility to perform assigned tasks within time frames established for the job.
• Responsible for following HACCP/QA standards. Hot and cold temp logs, cleaning logs
• Follows principles of sanitation and safety in handling food and equipment. Maintains all work areas to ensure that they are clean and orderly.
• Responsible for cleaning all equipment and following cleaning schedule.
• Responsible for daily paperwork, weekly inventories, stocking and other tracking reports
• Responsible for date labeling all the products in the storage room and store
• Ensures that everyone follows Compass Group Canada Quality Assurance Policies and procedures as well and Public Health Policies on food handling, cleaning and sanitation at all times.