Control Centre Guard - CBSA

GardaWorld; Surrey; On-site; Full time

Job summary

A leading security firm is seeking a Control Centre Guard in Surrey, responsible for monitoring CCTV systems and ensuring the safety of a high-security environment. Candidates must have a valid BC Security Worker License and be comfortable using surveillance technology. This role offers competitive wages starting at $24.51/hr, comprehensive health benefits, and opportunities for career growth in public safety and security.

Benefits

Competitive wages

Comprehensive health benefits

Uniform provided free of charge

Opportunities for career growth

Continuing education through GardaWorld Academy

Qualifications

• Valid BC Security Worker License.
• Advanced Security Training (AST) is preferred but training can be provided.
• Current First Aid & CPR Certification is required.
• Strong command of English, both written and verbal.
• Comfortable using surveillance software and general computer systems.
• Experience in a control room or dispatch role is desirable.
• Professionalism and situational awareness in sensitive settings.

Responsibilities

• Operate and monitor CCTV and access control systems.
• Conduct virtual patrols to detect suspicious activity.
• Coordinate security teams and respond to incidents.
• Maintain records of security events and activities.
• Respond to alarms and coordinate with first responders.
• Manage facility access and ensure compliance with protocols.
• Communicate effectively with on-site personnel.
• Adhere to emergency procedures and site protocols.
• Report technical issues with surveillance systems.

Skills

BC Security Worker License

Advanced Security Training (AST)

First Aid & CPR Certification

Strong command of English

Experience in control room or monitoring

Job description

Select how often (in days) to receive an alert:

Business Unit: Security Services

Career Area: Security Guard

Location: Surrey, British Columbia; Delta, British Columbia; New Westminster, British Columbia; Vancouver, British Columbia; White Rock, British Columbia

Ready to suit up as a Control Centre Guard

Looking for a career where responsibility and vigilance go hand-in-hand? This could be the opportunity for you.

As a Control Centre Guard at a Federal Immigration Holding Centre, you\'ll play a vital role in maintaining safety, security, and coordination across the facility. You\'ll monitor surveillance systems, manage communication with on-site officers, and support daily operations in a high-security environment where attention to detail is critical.

We believe in growth and opportunity. Over 30% of our frontline staff advance into leadership or specialized roles across our organization.

We’re expanding our team in Surrey! With a variety of positions and flexible scheduling, we’re ready to help you build a meaningful career in public safety and security.

What’s in it for you?

• We offer competitive wages starting at $24.51/hr & comprehensive health benefits
• We can guarantee a full time permanent role
• Uniform provided free of charge
• Opportunities to grow alongside GardaWorld
• Continuing education through GardaWorld Academy

Responsibilities for Control Centre Guard

• Operate and monitor CCTV, access control systems, and life safety alarms from a secure control room environment.
• Conduct virtual patrols across multiple surveillance screens to detect and report suspicious or unusual activity.
• Coordinate and dispatch rover units in collaboration with on-site security teams to address operational requests, respond to incidents, and support facility-wide safety and service needs.
• Maintain accurate records of security-related events and activities using approved documentation methods.
• Respond promptly to alarms and initiate emergency protocols, including coordination with first responders.
• Manage access to the facility through video surveillance and access points, ensuring compliance with security protocols.
• Maintain continuous and professional communication with on-site personnel via radio and telephone.
• Adhere to all emergency procedures and site-specific protocols for incident escalation and safety management.
• Identify and report any technical issues with surveillance or control systems to ensure operational integrity.

Qualifications for Control Centre Guard

• Valid BC Security Worker License
• Advanced Security Training (AST) is considered an asset; training can be provided if not yet completed
• Current First Aid & CPR Certification
• Strong command of English (written and verbal)
• Comfortable using surveillance software and general computer systems
• Prior experience in a control room, dispatch, or monitoring role is highly desirable
• Demonstrates professionalism, discretion, and situational awareness in sensitive environments

GardaWorld

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.