Contract Staff Software Engineer (WebCompat & Bug Triage)

Mozilla; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Mental health support

Wellness days

Parental leave

Professional development budget

Remote internet reimbursement

Ergonomic home office budget

Job summary

Mozilla seeks a WebCompat specialist to help reduce the Firefox bug backlog by diagnosing and fixing long-tail site-breakage issues. You will work on interventions or simple AI-assisted fixes and land them, turning many reports into actionable bugs.

You will reproduce and triage incoming site-breakage reports, verify diagnoses, and collaborate with teams to land robust fixes. Experience with WebCompat or web standards is a plus, with Gecko knowledge being beneficial and teachable.

Qualifications

• Solid web development: HTML, CSS, JavaScript, debugging real-world site breakage.
• Fluent with browser devtools and cross-browser diagnosis.
• Comfortable using AI tooling to speed up diagnosis and fixes.
• Gecko knowledge is a strong plus (can be taught).
• Prior WebCompat or web-standards experience.

Responsibilities

• Help reduce Firefox’s WebCompat bug backlog by finishing or verifying diagnoses and writing interventions or simple fixes (often with AI assistance).
• Turn a large queue of reported breakages into diagnosed, actionable, or fixed bugs.
• Finish diagnosing or verify the diagnosis of long-tail WebCompat bugs.
• Reproduce and triage incoming site-breakage reports.

Skills

Web debugging

Browser devtools

AI tooling

Gecko knowledge

Web standards

Tools

HTML/CSS/JS

Job description

• You will help reduce Firefox’s WebCompat bug backlog by finishing or verifying the diagnosis of the long tail of site-breakage bugs, and by writing interventions or simple fixes (often with AI assistance). You turn a large queue of reported breakages into diagnosed, actionable, or fixed bugs
• Finish diagnosing, or verify the diagnosis of, long-tail WebCompat bugs
• Write WebCompat interventions where appropriate
• Write simple fixes (AI-assisted) and land them
• Reproduce and triage incoming site-breakage reports

Benefits

• Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
• Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
• Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
• Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
• Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
• Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
• Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
• Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.

Solid web development (HTML, CSS, JavaScript) and comfort debugging real-world site breakageFluent with browser devtools and cross-browser diagnosisComfortable using AI tooling to speed up diagnosis and fixesGecko knowledge is a strong plus (but can be taught)Prior WebCompat or web-standards experience