Contract Position : Membership Transition Coordinator (4–5 months)

Jewish Federation; Vancouver; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A community organization is seeking a detail-oriented Membership Transition Coordinator to support the transition to Shulcloud. This part-time role involves consulting with staff, collaborating with members for account setup, and ensuring a smooth information transition. Strong organizational skills and experience with Shulcloud are essential. This position offers a flexible hybrid work model with a focus on member support.

Qualifications

• Significant experience working with Shulcloud and transitions.
• Ability to handle confidential information.

Responsibilities

• Consult with staff regarding best practices.
• Help staff learn donations and events.
• Coordinate member transition to Shulcloud.
• Support members in setting up new accounts.
• Work closely with staff for data accuracy.
• Identify and troubleshoot transition issues.
• Maintain records of member updates.

Skills

Strong organizational and communication skills

Experience with Shulcloud

Attention to detail

Friendly member support approach

Data entry

Job description

Timeline : December 2025 – March / April 2026

Location : Hybrid / Remote with some on-site work

Hours : Part-time, flexible schedule

Or Shalom is seeking a detail-oriented and personable Membership Transition Coordinator to support our move to Shulcloud. This short-term role will ensure a smooth transition for our members, helping them set up and verify their information while maintaining a positive and organized process.

Responsibilities :

• Consult with staff regarding best practices with Shulcloud
• Help staff learn donations, calendars and events
• Coordinate and track the transition of current members from WooCommerce into the Shulcloud platform Communicate with members to confirm and update their personal details
• Support members in setting up their new accounts and accessing their profiles. This may be a combination of 1-on-1 meetings, hosting Zoom info sessions, or in person group info sessions.
• Work closely with Or Shalom staff to ensure data accuracy and smooth integration
• Identify and troubleshoot any issues that arise during the transition
• Maintain clear records of member updates and communications

Timeline :

• December - January : Initial preparation and data review
• February - March : Member outreach and transition support
• April : Follow-up, troubleshooting, and project wrap-up

Qualifications :

• Strong organizational and communication skills
• Significant experience working with Shulcloud and transiNons
• Attention to detail and ability to handle confidential information
• Friendly, patient approach to member support
• Experience with data entry, customer service, or nonprofit administration an asset