Contract Manager

Genetec; Toronto; On-site; CAD 90,000 - 135,000; Full time

Benefits offered by this job

Attractive compensation package

Training Tuition Reimbursement Program

Flexible working schedule

Job summary

Genetec is seeking a Contract Manager in Deal Operations to own the end-to-end lifecycle of public-sector contract vehicles, ensuring compliant terms, pricing, and documentation across systems. You will partner with Legal, Finance, Sales, Pricing, Product, and IT to mature contract management into a scalable, auditable capability that grows revenue and reduces manual effort.

A 2+ year background in contract management or government contracting, plus CRM and CPQ/ERP experience, will support

Qualifications

• 2+ years in contract management, commercial or deal operations.
• Experience translating contract requirements into system configuration, data standards and reporting.
• Bachelor's degree; advanced degrees considered an asset.

Responsibilities

• Own end-to-end lifecycle of contract vehicles: onboarding, pricing, mods, renewals, close-out.
• Act as SME and primary contact for contract vehicles across the org.
• Ensure compliance with contract terms, eligibility rules, and reporting obligations.
• Maintain audit-ready contract docs, pricing schedules and records.
• Collaborate with Legal, Finance, Sales, Pricing, Product, and IT to align execution with goals.

Skills

Cross-functional stakeholder mgmt

Communication

Attention to detail

Education

Bachelor's degree

Masters/MBA asset

Tools

Microsoft Dynamics CRM

CPQ

ERP platform

Power BI

CLM tools

Job description

Job overview:

The Contract Manager is a senior role within Deal Operations, accountable for the ownership, governance, and growth of Genetecs public-sector and cooperative purchasing contract vehicles. This is a step beyond day-to-day administration. The successful candidate will assess how these contracts are transacted today, surface the gaps, risks, and operational challenges, and guide the organization on how contract terms, pricing, and obligations should be managed and recorded across our business systems. Working closely with Sales, Legal, Finance, Pricing, Product, and the technical owners of our business systems, the Contract Manager will mature contract management into a scalable, well-documented, and auditable capability, and will actively drive higher revenue and transaction volume through these contract vehicles.

Your day at a glance:

Contract Ownership & Management

• Own the end-to-end lifecycle of these contract vehicles, including onboarding, pricing schedules, modifications, options, renewals, and close-out.
• Act as the subject matter expert and primary point of contact for these contract vehicles across the organization.
• Ensure ongoing compliance with contract terms, eligibility rules, and reporting obligations specific to each vehicle.
• Maintain accurate, audit-ready contract documentation, pricing schedules, and records.

Current State Assessment & Program Maturity

• Assess how these contracts are currently sold, tracked, and recorded, and document the gaps, risks, and challenges.
• Recommend and drive a target operating model to scale and expand transactions through these vehicles.
• Define the standards, playbooks, controls, and SOPs that turn contract management into a repeatable discipline.
• Actively pursue opportunities to grow revenue and transaction volume through existing contract vehicles, and evaluate the fit of new ones.

Systems, Data & Governance

• Partner with technical business system owners to define how contracts, pricing, and obligations should be structured and recorded in CRM and related systems.
• Establish data standards, naming conventions, and workflows so contract data is accurate, complete, and reportable.
• Guide system enhancements, configuration, and automation that support contract governance and reduce manual effort.
• Ensure records remain audit-ready and aligned with internal governance and external compliance requirements.

Cross-Functional Collaboration

• Collaborate with Legal, Finance, Sales, Pricing, Product, and Operations to align contract execution with commercial and compliance goals.
• Advise leadership on contract strategy, risk exposure, and expansion opportunities.
• Coordinate reviews and approvals across stakeholders and keep them informed of obligations and achievement.

Reporting & Compliance

• Produce reporting and dashboards on contract performance, obligations, renewals, and compliance status.
• Monitor key metrics, service levels, and deadlines, and elevate risks proactively.
• Maintain the documentation, templates, and job aids that support consistent contract management.

What makes you a great fit:

• 2+ years in contract management, commercial or deal operations, public-sector or government contracting, or a related discipline, at a lead level.
• Demonstrated ability to assess current-state processes and design scalable, well-governed operating models.
• Strong cross-functional stakeholder management, including working directly with IT and business system owners.
• Experience translating contract requirements into system configuration, data standards, and reporting.
• Excellent communication, organization, and attention to detail.
• Bachelors degree, Masters degree or MBA considered an asset.

An asset if you have:

• Direct, hands-on experience managing public-sector contract vehicles and cooperative purchasing agreements.
• Experience with Microsoft Dynamics CRM and a CPQ or ERP platform.
• Familiarity with contract lifecycle management (CLM) tools and documentation practices.
• Working knowledge of public-sector compliance obligations, including reporting, eligibility, and pricing rules.
• Advanced Microsoft Excel and Power BI reporting skills.
• Change-management or process-transformation experience.

Key competencies:

• Contract lifecycle management
• Public-sector and government contracting
• Process assessment and operating-model design
• Systems and data governance
• Cross-functional stakeholder management
• Pricing and compliance governance
• Reporting and analytics
• Business partnering and influence

Success measures:

• Public-sector contracts are managed consistently and compliantly, with audit-ready documentation.
• A clear current-state assessment and an agreed target operating model are delivered and adopted.
• Contract data is accurately structured and recorded in business systems, enabling reliable reporting.
• Revenue, transaction volume, and coverage through these contract vehicles grow in line with organizational goals.
• Manual effort is reduced through improved processes, standards, and automation.

Lets talk perks!

• Attractive compensation package
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!