Contract Management Specialist

iA Financial Group; Quebec; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading financial services company in Quebec is seeking a Contract Management Specialist. In this role, you will provide outstanding customer service, analyze contract requests, and recommend approvals based on organizational guidelines. The ideal candidate has a university degree and 2 to 3 years' experience in an analytical role. A bilingual proficiency in French and English is essential. Enjoy a hybrid work environment with competitive benefits and opportunities for professional growth.

Benefits

Flexible group insurance

Competitive pension plan

Stock purchase plan

Telemedicine

Performance bonuses

Qualifications

• 2 to 3 years of experience in an analytical or administrative role.
• Strong autonomy and adaptability in problem-solving.
• Desire to learn and develop professionally.

Responsibilities

• Provide customer service related to contracts.
• Analyze and process new agent contract requests.
• Evaluate transfer and compensation assessment requests.
• Recommend approval of contracts to the manager.
• Enter and update contract information in the system.

Skills

Analytical skills

Attention to detail

Proactive problem solving

Communication in French

Communication in English

Education

University degree in administration or related field

Job description

Job Title

Contract Management Specialist

Build the future with us

Are you passionate about analysis, problem solving, and rigorous process management? Do you want to contribute to the mission of a company that aims to give its customers confidence and security about their future? As a Contract Management Specialist, you will play a key role in the effective administration of agent contracts.

This position is a great opportunity to showcase your skills and reach your full potential within a caring and reliable company. Here, people and their development are at the heart of everything we do, fostering an environment conducive to collaboration and innovation.

What you will accomplish with us

As a contract management specialist, you will be at the heart of our mission. Here are your main responsibilities:

• Provide customer service by email and phone to both internal and external customers to answer questions related to contracts for various distribution networks.
• Analyze and process new agent contract requests, ensuring the accuracy and compliance of information.
• Analyze, evaluate, and process transfer and financial compensation assessment requests, according to established business rules and scales.
• Recommend the approval of contracts and license sponsorship requests to the manager, according to the specific requirements of each province.
• Enter, update, and track contract and license information in the designated administrative system.
• Work closely with team members to achieve common goals, while taking advantage of professional development opportunities (mentoring, participation in special projects, etc.).

What could accelerate your success in this position

We are looking for someone who:

• Holds a university degree in administration or a related field. A combination of training and experience deemed equivalent will also be considered.
• Has 2 to 3 years of experience in an analytical or administrative role.
• Is recognized for their excellent ability to analyze and structure information.
• Stands out for their curiosity and constant desire to learn.
• Demonstrates a high degree of autonomy and has an excellent ability to adapt and solve problems.
• Stands out for their proactivity and ability to work efficiently.
• Fluent in French and English at an advanced level, as they will be required to interact daily with colleagues and internal clients across Canada.

Why you will enjoy working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, equitable, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to grow professionally through structured support for your development.
• The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness and personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more! The opportunity to grow professionally through structured support for your development, with the possibility of a permanent role within the organization.

Apply now and take control of your career where your talent really counts!

Hesitating to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, dare to apply—your place may be with us, and we want you!